Exam Certified-Business-Analyst Topic 1 Question 126 Discussion
Actual exam question for Salesforce's Certified-Business-Analyst exam
Question #: 126
Topic #: 1
Question #: 126
Topic #: 1
The business analyst (BA) at Northern Trail Outfitters needs to create a current state process map for a Service Cloud implementation with its retail division. The BA needs a simple diagramming notation for the process map that is applicable across all industries, provides context for metrics and management decisions, and supports regulatory considerations.
Which diagramming notation should the BA use for the process map?
Which diagramming notation should the BA use for the process map?
Suggested Answer: B Vote an answer
by Myrna at Jan 03, 2024, 01:03 PM
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