Exam Service-Cloud-Consultant Topic 2 Question 47 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 47
Topic #: 2
Universal Containers has implemented Service Cloud in its call center and wants to integrate it with its existing telephony system. All members of staff use a standard build for desktop computers and the IT department has indicated that they are unable to produce a custom desktop build for the call center staff.
Which solution should a consultant recommend?

Suggested Answer: B Vote an answer

by Elvis at Feb 12, 2024, 05:18 AM

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