Exam Salesforce-Certified-Administrator Topic 5 Question 9 Discussion
Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 9
Topic #: 5
Question #: 9
Topic #: 5
A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.
What should the administrator do to free up users licenses for the new users?
What should the administrator do to free up users licenses for the new users?
Suggested Answer: A Vote an answer
Explanation
To free up user licenses for new users, the administrator should deactivate the former employees user record.
This will prevent them from logging in and using Salesforce resources, but preserve their historical activities and data. Deleting or freezing user records will not release user licenses. References:
https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_licensing.htm&type=5
To free up user licenses for new users, the administrator should deactivate the former employees user record.
This will prevent them from logging in and using Salesforce resources, but preserve their historical activities and data. Deleting or freezing user records will not release user licenses. References:
https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_licensing.htm&type=5
by Nelson at Sep 19, 2024, 12:17 AM
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