Exam Salesforce-AI-Associate Topic 1 Question 59 Discussion
Actual exam question for Salesforce's Salesforce-AI-Associate exam
Question #: 59
Topic #: 1
Question #: 59
Topic #: 1
Cloud Kicks wants to use AI to enhance its sales processes and customer support.
Which capacity should they use?
Which capacity should they use?
Suggested Answer: C Vote an answer
Explanation
"Einstein Lead Scoring and Case Classification are the capabilities that Cloud Kicks should use to enhance its sales processes and customer support. Einstein Lead Scoring and Case Classification are features that use AI to optimize sales and service processes by providing insights and recommendations based on data. Einstein Lead Scoring can help prioritize leads based on their likelihood to convert, while Einstein Case Classification can help categorize and route cases based on their attributes."
"Einstein Lead Scoring and Case Classification are the capabilities that Cloud Kicks should use to enhance its sales processes and customer support. Einstein Lead Scoring and Case Classification are features that use AI to optimize sales and service processes by providing insights and recommendations based on data. Einstein Lead Scoring can help prioritize leads based on their likelihood to convert, while Einstein Case Classification can help categorize and route cases based on their attributes."
by Kim at Sep 24, 2024, 05:04 PM
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