Exam Financial-Services-Cloud Topic 1 Question 153 Discussion

A. Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary without the need to navigate to different screens.

B. Flows enable customers to schedule appointments via customer communities, mobile apps, or websites.

C. Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

D. Flows enable customers to book appointments with the right specialist at the right time and place through self-service scheduling

E. Flows enable customers to schedule appointment via customer communities, mobile apps, or websites.