Exam Salesforce-Certified-Administrator Topic 5 Question 215 Discussion
Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 215
Topic #: 5
Question #: 215
Topic #: 5
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
Suggested Answer: A,B,E Vote an answer
Explanation
Contract is a standard object that represents a contractual agreement between your company and a customer.
Case is astandard object that represents a customer's question or problem that needs to be resolved by your support team. Account is a standard object that represents an individual or an organization involved in your business, such as customers, competitors, partners, etc. These three objects are commonly used for service use cases in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.contract_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_fields.htm&type=5https://help.salesforce.com/s/articleView
Contract is a standard object that represents a contractual agreement between your company and a customer.
Case is astandard object that represents a customer's question or problem that needs to be resolved by your support team. Account is a standard object that represents an individual or an organization involved in your business, such as customers, competitors, partners, etc. These three objects are commonly used for service use cases in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.contract_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.case_fields.htm&type=5https://help.salesforce.com/s/articleView
by Bevis at Dec 23, 2024, 03:21 AM
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