Exam Salesforce-Certified-Administrator Topic 3 Question 228 Discussion

Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 228
Topic #: 3
The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?

Suggested Answer: A Vote an answer

Explanation
A dashboard filter is a feature that allows users to filter dashboard components by one or more field values without changing the underlying report data. For example, a dashboard filter can allow users to view cases by origin, status, or owner. A dashboard filter consists of a filter name, one or more source fields, and one or more filter values. Users can apply one or more filters to see different views of the dashboard data.
References: https://help.salesforce.com/s/articleView?id=sf.dashboards_filters.htm&type=5

by Suzanne at Jun 27, 2025, 04:20 PM

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