Exam AI-201 Topic 1 Question 134 Discussion
Actual exam question for Salesforce's AI-201 exam
Question #: 134
Topic #: 1
Question #: 134
Topic #: 1
Universal Containers is indexing millions of product manuals where users may ask both structured queries (model numbers) and natural language questions (for example, "How do I reset my device?"). Which retrieval approach should the company use?
Suggested Answer: C Vote an answer
According to the AgentForce Retrieval Optimization Guide, when users ask both structured (exact) and unstructured (natural language) questions, the best practice is to use hybrid search.
The documentation states:
"Hybrid search combines the precision of keyword retrieval for structured terms, such as IDs or model numbers, with the semantic flexibility of vector search for natural language queries. This approach ensures both deterministic accuracy and contextual understanding."
The documentation states:
"Hybrid search combines the precision of keyword retrieval for structured terms, such as IDs or model numbers, with the semantic flexibility of vector search for natural language queries. This approach ensures both deterministic accuracy and contextual understanding."
by Woodrow at Jun 21, 2026, 06:33 PM
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