CRT-251 by Salesforce Actual Free Exam Questions And Answers

Question 1

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
Which solution should the consultant recommend?

A. Import the list as new Leads and update the Lead Source to "Purchased Lead".

B. Import the prospects as Contacts and assign them to Accounts.

C. Import the list as new Leads and map the Campaign during import.

Discussion 0

Correct Answer: C Vote an answer

Question 2

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption.
What should a consultant recommend to encourage adoption?

A. Establish goals and key metrics.

B. Run training in a sandbox environment.

C. Re-define the sales process.

Discussion 0

Correct Answer: A Vote an answer

Question 3

Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time.
What should the consultant recommend to help make meetings more efficient while making real-time forecast updates?

A. Use in-line editing to update the forecast amount for records.

B. Modify multiple opportunities at one time in the Forecast page.

C. Tell reps to use the list view to move opportunities between stages.

Discussion 0

Correct Answer: A Vote an answer

Question 4

Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement?

A. formula field on the Order object

B. screen flow for orders

C. An app from AppExchange

Discussion 0

Correct Answer: C Vote an answer

Question 5

Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?

A. Configure Quotas with a Product family report and add necessary fields.

B. Create a custom report type with Forecasting Quotas and Forecasting Items.

C. Create a joined report with closed Opportunities, Forecasting Items, and Quotas.

Discussion 0

Correct Answer: B Vote an answer

Question 6

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads.
Which action should the consultant take to meet the requirements?

A. Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".

B. Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".

C. Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",

Discussion 0

Correct Answer: A Vote an answer

Question 7

Cloud Kicks' (CK) global sales operations team has to export reports from Salesforce and manipulate them in Excel to convert regional deals to the correct currency conversion. CK wants to generate accurate reporting directly in Sales Cloud.
After enabling Advanced Currency Management, what should the consultant do next?

A. Show deal values in a user's default currency.

B. Update currency values manually on a weekly basis.

C. Adjust currency conversion dynamically based on date range.

Discussion 0

Correct Answer: C Vote an answer

Question 8

Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?

A. Create a dashboard with reports on My Opportunities.

B. Develop a new Sales Console app including opportunities.

C. Select the Split View option from the My Opportunities list view.

Discussion 0

Correct Answer: C Vote an answer

Question 9

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.
Which group should provide content for the use cases?

A. Business development team

B. Leadership team

C. Finance team

Discussion 0

Correct Answer: A Vote an answer

Question 10

Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
Which additional key metric should the consultant recommend?

A. Events synchronized in the last 30 days

B. Cases closed in the last 30 days

C. Opportunities created in the last 30 days

Discussion 0

Correct Answer: C Vote an answer

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