Jan-2026 FREE Salesforce Sales-Admn-202 PRACTICE QUESTIONS AND ANSWERS UPDATES
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Salesforce Sales-Admn-202 Exam Syllabus Topics:
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NEW QUESTION # 19
When selecting Product Option A inside a bundle, Universal Containers has a requirement that Product Option B's Quantity should be updated in real time. Apply Immediately has been set on Product Option A.
Which settings should be used on the Price Rule to meet these requirements?
- A. Evaluation Scope = ConfiguratorConfigurator Evaluation Event = Edit
- B. Evaluation Scope = CalculatorCalculator Evaluation Event = Edit
- C. Evaluation Scope = ConfiguratorConfigurator Evaluation Event = Save
- D. Evaluation Scope = CalculatorCalculator Evaluation Event = Save
Answer: B
NEW QUESTION # 20
Users at Universal Containers have reported when amending a contract, the net pricing of some products is incorrect. The Admin has done a preliminary investigation and found that the issue only happens on existing products when their quantity is adjusted. What is the likely cause?
- A. The Revised Quantity has been set on the Subscription record.
- B. The Products have a Discount Schedule and Cross Order is not selected.
- C. A Price Rule is firing Before Calculate and changing the Regular Unit Price.
- D. A Price Rule is firing On Calculate and changing the Effective Quantity.
Answer: B
Explanation:
* Background Context:When amending a contract in Salesforce CPQ, issues with net pricing arise if the amendment impacts existing subscription products. Subscription products often rely on Discount Schedules for calculating discounts, especially when quantity changes. The "Cross Order" field on Discount Schedules ensures discounts account for cumulative quantities across multiple orders or contracts.
* Problem Analysis:
* The reported issue involves incorrect net pricing specifically when the quantity of existing products is adjusted during contract amendments.
* This aligns with the functionality of Discount Schedules, where the total quantity determines the discount applied. Without "Cross Order" enabled, Salesforce CPQ considers only the current order's quantities rather than aggregating across orders.
* Root Cause Identification:
* Discount Schedule and Cross Order:If the Discount Schedule associated with these products does not have "Cross Order" enabled, any amendments won't consider cumulative quantities. Instead, the system recalculates based on only the new or adjusted quantities, leading to incorrect net pricing.
* Supporting Evidence:
* Salesforce documentation highlights that Cross Order must be selected in the Discount Schedule for accurate discount calculations across multiple orders or contracts. Otherwise, amendments operate in isolation.
* The feature ensures that ongoing contracts retain accurate pricing based on total historical quantities.
* Recommended Resolution:
* Navigate to the Discount Schedule associated with the affected products.
* Verify and enable the Cross Order checkbox:
* Go to Setup > Discount Schedules.
* Locate the relevant Discount Schedule.
* Edit the schedule and enable Cross Order.
* Test the functionality by amending the contract and verifying the net pricing calculations.
* Preventative Actions:
* For all subscription-based products relying on Discount Schedules, ensure Cross Order is enabled during initial configuration.
* Provide training to Salesforce CPQ admins to understand the implications of Discount Schedule settings on pricing.
By following these steps and verifying the Discount Schedule configuration, the issue can be resolved, ensuring consistent and accurate net pricing during contract amendments.
NEW QUESTION # 21
Universal Containers has created a Discount Schedule with the override Behavior set to All Tiers and applied it to a Product. A sales rep then adds this Product to a Quote, manually changes the discount percent of a discount Tier, and saves the Quote.
At what point during the sales process can the sales rep be assured that the override amount will be unaffected by changes the Admin may make to the original Discount Schedule?
- A. Override values are subject to Discount Schedule updates made by the Admin.
- B. The Quote status has changed to Approved.
- C. The Save or Quick Save buttons are clicked.
- D. The Opportunity status has changed to Proposal/price Quote.
Answer: C
Explanation:
Requirement Overview:
* Sales reps need to know when manual overrides on a Discount Schedule will remain unaffected by Admin updates.
Key Behavior:
* When the Save or Quick Save button is clicked, the manual override is committed, and the Discount Schedule changes made by the Admin will not affect it.
Validation:
* Test the behavior by manually overriding a discount, saving the Quote, and confirming that Admin updates to the Discount Schedule do not impact the saved Quote.
NEW QUESTION # 22
Universal containers wants to give a 25% discount on a specific product option purchased in the Big Box bundle.
In which two ways could the admin configure CPQ to automatically apply this discount?
Choose 2 answers
- A. Create a price Rule that applies the 25% discount when the product is added as part of the bundle.
- B. Set Discount by package to TRUE on the Product Option for the bundle.
- C. Set the option discount ((%field on the product feature for the bundle.
D, Set the option Discount (%) field on the product option for the bundle.
Answer: A,B
NEW QUESTION # 23
Universal Containers wants to change its $500 maintenance product to be based on a percentage of subscription products in the Storage product family.
The maintenance product has been updated to be priced as Percent Of Total and the percentage has been set.
How should the product records be altered to meet this requirement?
- A. Set the maintenance product Include in Percent of Total to True. On all Storage subscription products, set the Percent Of Total Category to Storage and set Include in Percent of Total to True.
- B. Set the maintenance product Percent Of Total Category to Storage. On all Storage subscription products, set the Percent Of Total Category to Storage and set Exclude From Percent of Total to False.
- C. Set the maintenance product Percent Of Total Category to Storage and set Include in Percent of Total to True. On all Storage subscription products, set the Percent Of Total Category to Storage.
- D. Set the maintenance product Percent Of Total Category to Storage. On all Storage subscription products, set the Percent Of Total Category to Storage and set Include in Percent of Total to True.
Answer: D
NEW QUESTION # 24 
What is the calculated List Unit Price the user should see for Cloud Storage Support?
- A. $23
- B. $50
- C. $225
- D. $273
Answer: C
Explanation:
Requirement Overview:
* Calculate the List Unit Price for Cloud Storage Support based on the Percent of Total pricing settings:
* Percent of Total Base = Net.
* Percent of Total (%) = 10%.
Calculation:
* Total Net Price of all applicable products = $2,250.
* Cloud Storage Support List Unit Price = 10% of $2,250 = $225.
NEW QUESTION # 25
The sales manager at Universal containers wants to ensure that bundles:
* Cannot be reconfigured when a Renewal Quote is created.
* Allow sales reps to configure bundles only on new or amendment quotes.
What should the CPQ specialist co to meet these requirements?
- A. Create a Custom Action Condition on the Reconfigure Line custom action where SBQQ__Type__c is equal to "Renewal".
- B. Create a Custom Action Condition on the Reconfigure Line custom action where SBQQ__Type__c is not equal to "Renewal".
- C. Ensure SBQQ__ReconfigurationDisabled__c is set to TRUE on the Bundle product.
- D. Ensure SBQQ__ReconfigurationDisabled__c is set to "Disabled" on the Bundle product.
Answer: B
Explanation:
Requirement Overview:
* Prevent bundles from being reconfigured in Renewal Quotes while allowing configuration during new or amendment Quotes.
Solution:
* Use a Custom Action Condition to control when the Reconfigure Line action is available.
* Set the condition to exclude Renewal Quotes (SBQQ__Type__c != "Renewal").
Steps to Configure:
* Navigate to the Custom Action Condition related to the Reconfigure Line action.
* Set the condition criteria to ensure the action is only available for non-Renewal Quotes.
Validation:
* Test by creating Renewal, New, and Amendment Quotes and verifying the Reconfigure Line action behaves as expected.
NEW QUESTION # 26
When amending a contract, users have reported that the net pricing of some products is incorrect. The admin has done a preliminary investigation and found that the issue only happens on existing products when the quantity is adjusted. What is the likely cause?
- A. The Revised Quantity has been set on the Subscription record.
- B. A Price Rule is firing Before Calculate and changing the Regular Unit Price.
- C. A Price Rule is firing On Calculate and changing the Effective Quantity.
- D. The products have a Discount Schedule and Cross Order is unselected.
Answer: D
Explanation:
When amending a contract in Salesforce CPQ, the net pricing of products can sometimes appear incorrect, especially when quantities are adjusted on existing subscriptions. The "Revised Quantity" field on the Subscription record is used during amendments to reflect the updated quantity of a subscription product after the amendment. If this field is set incorrectly or unexpectedly (e.g., manually or via automation), it can override the expected quantity and cause discrepancies in pricing calculations, especially for existing products. This aligns with the scenario where the issue only occurs when quantities are adjusted on existing products. Option B (Price Rule firing On Calculate) could affect pricing but typically wouldn't target only existing products or cause quantity-specific issues unless explicitly designed to do so. Option C (Price Rule firing Before Calculate) might alter pricing but wouldn't directly tie to quantity adjustments on amendments.
Option D (Discount Schedule with Cross Order unselected) affects pricing tiers but isn't directly related to amendment quantity adjustments. Per Salesforce CPQ documentation, the "Revised Quantity" field is a key factor in amendment scenarios impacting pricing consistency.
References: Salesforce CPQ Documentation - "Amending Subscriptions" and "Subscription Fields" (Revised Quantity).
NEW QUESTION # 27
Universal Containers has a single Price Book for several currencies. The Admin is creating a Primary Quote from an Opportunity and notices the Quote inherits the Price Book from the Opportunity.
Which Product will be available within the Product Selection page?
- A. All Products with Price Book Entries in the Opportunity/Quote Currency.
- B. All Products with Price Book Entries in all Active Currencies.
- C. All Products with Price Book Entries with a positive Price.
- D. All Products with Price Book Entries when Dated Exchange Rates are enabled.
Answer: A
Explanation:
Requirement:
* Ensure that products available for selection are filtered by the Quote's currency.
Solution:
* CPQ filters products based on the Price Book Entries associated with the Opportunity/Quote's currency.
Why Other Options Are Incorrect:
* A: Active currencies do not determine product availability.
* B: Dated Exchange Rates do not affect product selection directly.
* C: Products with a zero Pricebook Entry are not valid for selection.
Salesforce CPQ Reference:
* Multi-currency product selection is documented in CPQ Multi-Currency Configuration .
NEW QUESTION # 28
A user created a Quote containing two Products. The Subscription Pricing field on Product A is blank.
Product B has Subscription Pricing set to Percent of Total and both Products share the same Percent of Total Category. When the Contract is renewed, both Products are shown in the renewal Quote, but Product A has a Net Total of zero.
Why does Product A have a Net Total of zero?
- A. Renewal Model was set to Asset Based at the Account Level.
- B. Product A is an Asset that the customer already owns.
- C. Include Net-New Products in Maintenance must flagged in CPQ Package settings.
- D. The Asset Conversion behavior on the Product must be set to Allow Renewals.
Answer: A
Explanation:
Scenario:
* Product A has no Subscription Pricing, while Product B uses Percent of Total with a shared category.
* During renewal, Product A has a Net Total of zero.
Reason:
* When the Renewal Model is set to Asset-Based, only assets tied to the Contract are included in the renewal.
* Since Product A has no Subscription Pricing, it is not treated as a subscription and thus has a Net Total of zero.
Why Other Options Are Incorrect:
* B: Product A is not pre-owned in this scenario.
* C: The Include Net-New Products in Maintenance setting applies to maintenance scenarios, not standard renewals.
* D: Asset Conversion determines asset behavior, not renewal totals.
Salesforce CPQ Reference:
* Renewal behaviors with Asset-Based Models are covered in CPQ Renewal Settings Documentation .
NEW QUESTION # 29
Universal Containers has a number of Contracts that are due to expire next month. Sales wants to uplift the products of Product Family X by 3%, and the products of Product ramify Y by 10% upon renewal.
Which two action should the admin take to ensure CPQ applies the correct price uplift?
Choose 2 answers
- A. Set the Renewal Pricing Method on the Account to Uplift.
- B. Fill in the Appropriate Renewal Uplift Rate on each Subscription record.
- C. Set the Renewal Pricing method on the Contract to Uplift
- D. Fill in the appropriate Renewal Uplift Rate on each Quote Line record
Answer: A,B
Explanation:
Requirement:
* Apply different uplift rates to Product Families X and Y upon renewal.
Solution Steps:
* Option A: Set the Renewal Uplift Rate on each Subscription record for Product Families X and Y.
* Option C: Configure the Account's Renewal Pricing Method as "Uplift" to enable uplift calculations during renewal.
Why Other Options Are Incorrect:
* B and D: These options fail to apply the correct rates at the Subscription or Product Family level.
Salesforce CPQ Reference:
* Uplift rates and Renewal Pricing methods are outlined in CPQ Renewal Configuration Guidelines .
NEW QUESTION # 30
An admin has constructed a Price Rule that utilizes a Lookup Object and Lookup Queries. In a given scenario, two lookup records meet the Query criteria for a single Quote Line.
Which behavior can the admin expect in this scenario?
- A. The value from the record that was created most recently is applied to the Target Field.
- B. The value from the first record sorted alphabetically by Name is applied to the Target Field.
- C. The Target Field maintains its original value and an error message appears in the Quote Line Editor.
- D. The value from the second record sorted alphabetically by Name is applied to the Target Field.
Answer: C
Explanation:
Scenario:
* A Price Rule utilizes a Lookup Object and Lookup Queries, and multiple records meet the criteria for a single Quote Line.
Behavior:
* When more than one lookup record meets the criteria, Salesforce CPQ does not apply any value to the Target Field. Instead:
* The Target Field retains its original value.
* An error message is displayed in the Quote Line Editor, notifying the user of the conflict.
Why Other Options Are Incorrect:
* A & D: Salesforce CPQ does not resolve ties by sorting records alphabetically.
* C: The system does not apply values based on record creation date.
Salesforce CPQ Reference:
* Lookup Queries behavior and error-handling are outlined in CPQ Price Rules Configuration Guidelines .
NEW QUESTION # 31
A Quote has one Quote Line for a subscription product with an End Date that differs from the Quote's End Date.
Which date will CPQ use to calculate the prorate multiplier?
- A. The earliest date
- B. The Quote Line date
- C. The Quote date
- D. The latest date
Answer: B
Explanation:
Requirement:
* Calculate the prorate multiplier when a subscription product's End Date differs from the Quote's End Date.
Solution:
* CPQ uses the Quote Line date (specific to the subscription product) to calculate the prorate multiplier.
This ensures alignment with the subscription term.
Why Other Options Are Incorrect:
* A & D: Earliest or latest dates do not determine prorate multipliers.
* B: The Quote date applies to the Quote as a whole, not individual subscription products.
Salesforce CPQ Reference:
* Prorate multiplier calculations are outlined in Subscription Management Guidelines .
The order of precedence for evaluating subscription dates is as follows (1) Quote Line, (2) Quote Line Group, and (3) Quote
https://help.salesforce.com/s/articleView?id=000383503&type=1
NEW QUESTION # 32
Universal Containers sells a nonrenewable subscription Product that is priced on a yearly basis.
Which Subscription field values should the admin set to meet this requirement?
- A. * Subscription Term: 12* Subscription Type: One-Time* Subscription Pricing: Fixed Price
- B. * Subscription Term: 1* Subscription Type: Evergreen* Subscription Pricing: Percent of Total
- C. * Subscription Term: 1* Subscription Type: One-Time* Subscription Pricing: Percent of Total
- D. * Subscription Term: 12* Subscription Type: Evergreen* Subscription Pricing: Fixed Price
Answer: A
Explanation:
Requirement Overview:
* A nonrenewable subscription Product priced annually.
Key Field Configurations:
* Subscription Term = 12: Specifies an annual subscription.
* Subscription Type = One-Time: Indicates that the Product is nonrenewable.
* Subscription Pricing = Fixed Price: Defines a flat annual price.
Steps to Configure:
* Navigate to the Product record.
* Update the fields as specified above.
* Save and test by adding the Product to a Quote.
Validation:
* Confirm the subscription term and pricing are applied correctly and the product does not renew automatically.
NEW QUESTION # 33
Universal Containers (UC) has a Product family called Software. When a Configuration Attribute in the bundle is set to Perpetual, UC wants to Hide all Products with the Product Family called Software. The Admin has created a Product Rule with a Configuration Rule.
Which additional supporting records should the Admin configure so the Product Rule meets this requirement?
- A. An Error Condition should compare the Product Family value on the Product Option record. A Product Action should Show all Products with Product Family other than Software.
- B. An Error Condition should compare the Perpetual value against the Configuration Attribute. A Product Action using the Filter Field should Hide the Products.
- C. An Error Condition should check the Product Family value on the Product Option record. A Product Action using the Filter Field should Hide the Products.
- D. An Error Condition should compare the Perpetual value against the Configuration Attribute. A Product Action should Hide each Product.
Answer: A
Explanation:
Requirement:
* Hide products with the Product Family "Software" when a Configuration Attribute is set to "Perpetual." Solution:
* Use an Error Condition to evaluate the Product Family value on the Product Option record.
* Configure a Product Action to Show all products except those with the Product Family "Software." Mechanism:
* The Error Condition evaluates the Configuration Attribute's value against the Product Option.
* The Product Action ensures visibility is dynamically controlled based on the evaluated condition.
Salesforce CPQ Reference:
* Error Conditions and Product Actions are key components of Product Rules in CPQ to implement dynamic product behavior .
NEW QUESTION # 34
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