Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3: 000-591 Exam Premium File as PDF & Test Engine

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IBM 000-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which IBM Service Delivery and Process Automation product functionality is important for auditability and accountability?

A) ITIL v3 aligned process workflows
B) A federated configuration management system
C) control and audit of all hardware assets installations, moves, additions, and changes
D) electronic audit records and electronic signatures

2. Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)

A) Database interface tables
B) Windows Communication Foundation
C) CORBA
D) Web services
E) ODBC

3. A customer is planning to implement IBM SmartCloud Control Desk to automate simple incident, problem, and change management processes as well as to provide a service catalog to the 1,500 end users for ordering the IT services.
In order to implement this solution which edition of IBM SmartCloud Control Desk should be recommended?

A) IBM SmartCloud Control Desk
B) IBM SmartCloud Control Desk for Internal Service Providers Edition
C) IBM SmartCloud Control Desk for Managed Service Providers Edition
D) IBM SmartCloud Control Desk Entry Edition

4. A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?

A) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
B) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
C) IBM SmartCloud Control Desk for Internal Service Providers licenses
D) IBM SmartCloud Control Desk for Managed Service Providers licenses

5. A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A) the change process
B) the release tool
C) the configuration process
D) the discovery tool

Solutions: