Lync 2013 Depth Support Engineer Exam: 074-338 Exam Premium File as PDF & Test Engine

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. HOTSPOT Your customer supports a Microsoft Lync Server 2013 environment. Users are unable to add a federated user to an AV conference. The affected users can view the federated user's presence, and the internal users' External Access Policy is configured to allow communication with federated users. You attempt to initiate a Telnet session to TCP port 5062 from your Lync Server 2013 Front End Server to your Lync Server 2013 Edge Server's internal interface, but you receive an error message that includes "Could not open a connection to the host, on port 5062: Connect failed." You decide to work with the network team to ensure that the Lync Server 2013 environment has the appropriate connectivity to ensure media path negotiation and media flow between the front end server and the Edge server. You need to ensure that users are able to add federated users to an AV conference. Which network ports should you confirm are open on the Lync Server 2013 Front End Server and on the Lync Server 2013 Edge Server? To answer, select the appropriate server or servers for each port in the answer area.

2. You are a member of the CsAdministrator group that supports the Microsoft Lync 2013 datacenter for the Contoso company. The Contoso datacenter has 65,000 users. The datacenter has two pools, named ConPool01 and ConPool02. Both pools run Microsoft Lync Server 2013. The Central Management Store is hosted on ConPool01. The servers that run ConPool01 suffer a catastrophic failure. You want users hosted on ConPool01 to be supported permanently on ConPool02. You need to fail over ConPool01. What should you do?

A) Run the Set-CsConfigurationStoreLocation cmdlet.
B) Run the Get-CsDatabaseMirrorState cmdlet, and then the Invoke-CSManagementServerFailover PowerShell cmdlet.
C) Run the Install-CsDatabase PowerShell cmdlet, and then the Move- CsManagementServer cmdlet.
D) Run the Invoke-CsPoolFailover PowerShell cmdlet.

3. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Reissue the current Exchange CAS server certificate and bind to the IIS service.
B) Update the Lync server internal web services certificate on each front-end pool server.
C) Remove the Lync Client certificates for the test user from the Lync server.
D) Update the certificate chain on the Exchange CAS.

4. DRAG DROP You support a Microsoft Lync Server 2013 environment.
A customer reports that they are receiving alerts from the voice gateway and that outbound calls are failing due to no trunks being available. You need to diagnose the issue. You decide to collect performance counters to determine the reason that calls are failing. Which
Performance Monitor counter or counters should you select, on which server or servers? (To answer, drag the appropriate counter and server to the correct location or locations in the Solution area. Each voice counter and server may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

5. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
B) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
C) Install the latest Microsoft Office Communicator 2007 R2 update.
D) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)

Solutions: