Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Applications
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Oracle Fusion Customer Relationship Management 11g Sales Essentials: 1Z1-456 Exam Premium File as PDF & Test Engine
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Last Updated: Sep 23, 2026
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Oracle 1Z1-456 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Oracle Fusion CRM Fundamentals | - Navigation and user interface
|
| Topic 2: Sales Process Management | - Opportunity management
|
| Topic 3: Accounts and Contacts Management | - Data quality and duplication management
|
| Topic 4: Application Administration and Setup | - Security and roles
|
| Topic 5: Sales Forecasting and Reporting | - Forecasting methods
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.
- A. Develop a reference program that includes reference incentives for wins.
- B. Identity and manage the reference presence in industries.
- C. Develop a reference program that includes reference registration.
- D. Develop and manage reference activity thresholds and threats levels.
- E. Build a comprehensive reference SWOT analysis.
Correct Answer: A 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
Your organization has to service lines across three continents: one for tech companies and another for oil and gas companies. The oil and gas service primarily supports two categories, each of which will require different technical knowledge.
Select the three territory dimensions that need to be used for an optimal territory definition.
- A. Account
- B. Product
- C. Geography
- D. Customer Size
- E. Industry
Correct Answer: A,B,C 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?
- A. Account
- B. Product
- C. Geography
- D. Customer Size
- E. Organization Type
Correct Answer: A,C 🗳️
After creating custom fields for opportunities, you are ready to import legacy data into the Fusion system. Which step is necessary before the opportunity data can be imported?
- A. No special configuration steps are necessary before legacy opportunity data is imported into custom fields.
- B. Navigate to the Application Composer and click the Generate button in the Import and Export, section.
- C. Navigate to the task:Manage Import / Export for Custom Fields. Click the Synchronize button.
- D. Navigate to the Application Composer. Click the Refresh button in the Custom Objects section.
- E. Navigate to the Application Composer. Select the Enable import / Export check box for each custom field in the Import / Export section.
Correct Answer: E 🗳️
After successfully performing a test import of customer data, you realize that you have forgotten a key field. Which two steps can be performed to edit the import mapping information?
- A. Navigate the manage Import Activities dashboard and drill down the hyperlink in the status column. Download the attachment in the mapping column. Edit the attachment by using a text editor. Upload the new mapping.
- B. Navigate to the Manage Import Activities dashboard and drill down on the hyperlink in the import activity's Name column. Add the new field.
- C. Navigate to the manager import Activities dashboard and drill down on the hyperlink in import mapping column. Add the new field.
- D. Navigate to the task: Manage File Import Mappings. Search for the correct mapping and add the new field.
- E. Navigate to the task: Edit customer Mappings. Search for the correct mapping and add the now Field.
Correct Answer: B,C 🗳️
Explanation: Only visible for Fast2test members. You can sign-up / login (it's free).
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