APSS Unified Communications Online Test: 2U00210A Exam Premium File as PDF & Test Engine
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Last Updated: Sep 28, 2026
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Avaya 2U00210A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Unified Communications Overview | 25% | - UC market trends and business drivers - Avaya UC portfolio positioning - Key benefits and use cases |
| Topic 2: Avaya Aura Core Solutions | 30% | - Interoperability and architecture - Avaya Aura System Manager - Avaya Aura Session Manager - Avaya Aura Communication Manager |
| Topic 3: Messaging and Cloud Integration | 15% | - Unified messaging features - UCaaS and hybrid deployment options - Avaya Messaging Service (AMS) |
| Topic 4: Collaboration and Endpoints | 20% | - IP phones and video endpoints - Mobility and BYOD support - Avaya VDI Communicator - Avaya one-X and workplace clients |
| Topic 5: Selling and Value Proposition | 10% | - Solution ROI and business value - Customer requirements alignment - Competitive differentiation |
Avaya APSS Unified Communications Online Test Sample Questions:
One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)
- A. The end user's calls are private and secure by using the automatic encryption feature.
- B. The Company can easily track and locate the end user.
- C. Customers aren't confused or frustrated they need just one number to reach staff.
- D. The end user's privacy is protected as the business number is published and displayed to callers.
Correct Answer: A,D 🗳️
You have convinced your Avaya Aura@ Communication Manager (CM) client, Jorge, to do in-house application development using Avaya ACE Release 3.0. Since he has multiple versions of CM deployed, Jorge calls and asks you, "What release of CM is required?" What would you tell Jorge?
- A. 5.2 or later
- B. 5.0 or later
- C. 4.0 or later
- D. 6.0 or later
Correct Answer: A 🗳️
You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)
- A. Add new communication features by replacing legacy systems.
- B. Enable first call resolution to improve customer service.
- C. Realize cost savings through centralized management, SIP trunkingand tail-end hop off.
- D. Integrate legacy systems to take advantage of the current investment.
Correct Answer: C,D 🗳️
DRAG DROP
Avaya Web Conferencing (AWC) offers both user and moderator features. Click and drag the benefit on the right to the corresponding feature on the left.
Correct Answer:
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