3302 by Avaya Actual Free Exam Questions And Answers

Question 1

A customer received their Avaya Contact Center Control Manager (ACCCM) license file after they installed ACCCM.
Assuming that the ACCCM is running (but not activated), which steps must be executed in the correct older to install and activate the license file?

A. Copy the license file to the ACCCM license server directory, change theextension to .txt andrestart the Provisioning server.

B. Copy thelicense file to C:\ and reboot the ACCCM server.

C. Copy the license file to the ACCCM license server directory end restart the ACCCM server.

D. Copy the license file to the ACCCM license server directory, on the ACCCM admin page go to CFG > CM > Licensing, select the location of the license file and upload.

Discussion 0

Correct Answer: C Vote an answer

Question 2

What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?

A. Dial Plan Range

B. ACCCM Supervisor, Administrator and users

C. ACCCM Location(s), CM and the Organization Chart

D. Active Directory Logins

Discussion 0

Correct Answer: C Vote an answer

Question 3

The customer has requested that you integrate Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring (QM). You believe that you have completed all steps of the Integration but the Integration is not working. Which statement describes the cause of this problem?

A. The Web Service URL was not configured correctly.

B. The Switch Number was not configured with the SYS_DEVICE_PKvalue obtained from the QM database.

C. The Database Port is setto 1433.

D. The login ID for the Web Service was not configured correctly.

Discussion 0

Correct Answer: B Vote an answer

Question 4

You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?

A. Only the initial synchronization will be done from the Synchronizer windows application.

B. Only the initial synchronization will be done through the Web interface.

C. The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.

D. The synchronizer can be used for initial data migration only.

Discussion 0

Correct Answer: C Vote an answer

Question 5

You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

A. weekly,daily,hourly

B. daily, or the number of seconds you select

C. dally, hourly, or half-hourly

D. monthly, weekly, daily

E. dally, orthe number of minutes you select

Discussion 0

Correct Answer: C Vote an answer

Question 6

The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)

A. Call RecorderWeb Service URL

B. Version Number

C. Database Name

D. Database Login ID

E. Web Service Username

Discussion 0

Correct Answer: A,B,E Vote an answer

Question 7

A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?

A. C:\temp\accminstaller.log

B. C:\windows\temp\accminstaller.log

C. C:\install.log

D. C:\accminstaller.log

Discussion 0

Correct Answer: D Vote an answer

Avaya Contact Center Control Manager Implementation and Maintenance - 3302 Exam Practice Test

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