Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Avaya Midsize Solution Design Exam: 37820X Exam Premium File as PDF & Test Engine
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Last Updated: Aug 03, 2026
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37820X exam is an important Avaya Certification which can test your professional skills. Candidates want to pass the exam successfully to prove their competence. Fast2test Avaya technical experts have collected and certified 66 questions and answers of Avaya ACDS - Avaya Midsize Solution Design Exam which are designed to cover the knowledge points of the Planning and Designing Avaya Superdome Server Solutions and enhance candidates' abilities. With Fast2test 37820X preparation tests you can pass the Avaya ACDS - Avaya Midsize Solution Design Exam easily, get the Avaya certification and go further on Avaya career path.
Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Voicemail and unified messaging design - Mobility and remote worker solutions - Integration with third-party systems |
| Networking and Infrastructure Design | 20% | - LAN/WAN design and considerations - Security, survivability, and redundancy - VoIP and unified communications network design - QoS planning and bandwidth requirements |
| Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Post-deployment validation and support - Deployment strategies and rollout planning |
| Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - Licensing requirements and calculation - Hardware and software component selection - System sizing and capacity planning |
| Contact Center & Customer Experience Solutions | 10% | - Customer engagement design principles - Agent, supervisor, and reporting features - Contact Center Select architecture |
| Customer Business Requirements Analysis | 15% | - Analyze user and site communication needs - Identify business objectives and drivers - Determine collaboration and mobility requirements |
| Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - IP Office platform architecture and features - Deployment models: on-premise, hybrid, cloud - Scalability and resiliency options |
Avaya Midsize Solution Design Sample Questions:
1. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
A) Scanned Documents
B) Web Chat
C) Predictive Outbound
D) MMS Text Messages
2. Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
A) It stops attacks and hacks before entering the private network.
B) It provides NAT Traversal not available with direct termination.
C) It allows registration and authentication to be done in the core of the network.
D) It provides VPNIess remote worker functionality for 1600 endpoints.
3. With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
A) 25 participants
B) 100 participants
C) 50 participants
D) 500 participants
4. Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
A) Cross out functionality not requested by the customer.
B) Add In quantities for each of the components in your solution.
C) Add the specific product names for components in your solution.
D) Create a version of this diagram for each location.
5. Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
A) On demand call recording and reporting for any user
B) Centralized management of wired network switches
C) Meet-me audio conferencing
D) HTML based call accounting reports
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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