Updated Oct-2021 Test Engine to Practice Test for 37820X Exam Questions and Answers!
Avaya Midsize Solution Design Exam Certification Sample Questions and Practice Exam
NEW QUESTION 16
What is the Vantage Voice Assistant?
- A. A Vantage application from the Google Play store
- B. A Vantage application from the Apple app store
- C. An optional licensed feature for any Vantage device
- D. A Vantage application for the K155
Answer: A
NEW QUESTION 17
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It supports off-premise connectivity.
- B. It utilizes the WiFi network of APs.
- C. It operates on a separate DECT network.
- D. It uses a line of ruggedized endpoints.
Answer: B,D
NEW QUESTION 18
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 500 viewers
- B. 100 viewers
- C. 25 viewers
- D. 50 viewers
Answer: A
NEW QUESTION 19
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using Windows smartphones
- B. Scopia Mobile using iOS or Android smartphones
- C. Avaya Communicator using iOS or Android smartphones
- D. one-X Mobile Preferred using iOS or Android smartphones
Answer: D
NEW QUESTION 20
A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?
- A. There will be some operational or feature differences.
- B. The features supported on BCM are the same as the IP Office.
- C. The existing sets will operate the same on the IP Office.
- D. IP Office supports ail BCM sets.
Answer: B
NEW QUESTION 21
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. 1200 Series
- B. J129
- C. 1100 Series
- D. DECT R4
Answer: C
NEW QUESTION 22
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses, - B. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- C. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: B
NEW QUESTION 23
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. 1600 series telephone sets
- C. Avaya one-X Mobile
- D. Voicemail Pro
Answer: A
NEW QUESTION 24
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add In quantities for each of the components in your solution.
- B. Create a version of this diagram for each location.
- C. Cross out functionality not requested by the customer.
- D. Add the specific product names for components in your solution.
Answer: C
NEW QUESTION 25
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
- A. J139
- B. J129
- C. J169
- D. J179
Answer: B
NEW QUESTION 26
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 27
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Live broadcast for 750 viewers
- B. Web browser connectivity
- C. Video room systems as participants
- D. Recording and playback
Answer: C
NEW QUESTION 28
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Email address
- B. Address
- C. Job function
- D. Organization or group
Answer: A
NEW QUESTION 29
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B.
As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution.
For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It supports off-premise connectivity.
- B. It utilizes the WiFi network of APs.
- C. It operates on a separate DECT network.
- D. It uses a line of ruggedized endpoints.
Answer: B,D
NEW QUESTION 30
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
- B. The cost for nine analog trunk ports versus a single digital trunk port.
- C. Digital trunking requires an SBCE for security.
- D. Digital trunking needs VCM channels and analog trunks do not-
Answer: A
NEW QUESTION 31
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Modify their personal directory.
- B. Button programming
- C. Create personal short codes.
- D. Correct their personal entry in the system directory.
Answer: B,D
NEW QUESTION 32
A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?
- A. DECT supports longer distances than Wi-Fi.
- B. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
- C. DECT Is voice only and the chance of hacking Is minimal,
- D. WiFi provides voice and data access for users.
Answer: C
NEW QUESTION 33
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 410 Telephony users and 225 UC users
- C. 400 Telephony users and 235 UC users
- D. 210 Telephony users and 425 UC users
Answer: A
NEW QUESTION 34
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