Facebook Certified Community Manager: 600-101 Exam Premium File as PDF & Test Engine

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Your Facebook Certified Community Manager Questions, Answered

Facebook Certified Community Manager Sample Questions:

Question 1

It's April, and Earth Day is approaching. A parenting group has shown interest in sustainability, so the community manager brainstorms new ideas to engage the community.
What are the two most efficient steps for the community manager to take to inform campaign planning? (Choose 2)

A. Conduct a search of sustainability keywords
B. Launch a poll to understand which topics are of interest
C. Analyze post themes from the last three Aprils
D. Review the geographic locations of group members
E. Watch the top three nature documentaries released this year

Question 2

A community manager for an automotive brand has been asked to engage younger audiences on the brand's social channels.
The community manager has collected the following market research about social media usage:
Young audiences are 90% more likely to follow brand accounts on all networks
Young audiences are 25% more likely to engage with video content
Young audiences are 75% more likely to ignore paid ads on all networks
Young audiences are 82% more likely to comment on influencer posts on Instagram Young audiences are 15% more likely to recommend a brand they follow to a friend
Which initial strategy should the community manager share with leadership to grow the brand's younger audiences?

A. Increase video content across all platforms
B. Increase paid spend targeting young audiences on all platforms
C. Increase influencer content across all platforms
D. Increase community moderation on all platforms

Question 3

There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.
What can the community manager do to help create connections between lonely parents?

A. Create content encouraging offline gatherings, with graphics of local landmarks.
B. Host an online meeting room for members that remains open 24/7.
C. Publish a post asking members to provide their address in the comments.
D. Organize a week-long online summit to focus on helping overcome isolation.

Question 4

A community manager needs to develop a leadership team to manage content for a community in which members share private information.
Historically, two visible members led this community, and community members are resistant to a larger leadership team.
The expanded leadership team must lead with a consistent voice and maintain an inclusive environment.
How can the community manager achieve these requirements?

A. Task specific admin team members to enforce rules, and assign others to maintain an inclusive environment.
B. Highlight the leadership team with photos, announcements and by tagging them regularly.
C. Create a team page for official communications and encourage the admin team to use their personal profiles.
D. Create an admin team profile for all team members to use when they make an official team action.

Question 5

In an established community, members have been posting the same questions repeatedly.
Which three group tools should be used to help members find the answers they are looking for more easily? (Choose 3)

A. Add useful posts to a topic tag dedicated to frequently asked questions
B. Direct members to report repetitive questions using the Report to Admin tool
C. Create a frequently asked questions learning unit
D. Ask members to tag an admin every time someone asks a repetitive question
E. Pin a post as an announcement in the group

Solutions: