Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques - 840-423 Exam Practice Test

A. ensures that best practices are included in the design of new workflows

B. gives the CIO a blueprint for organizing the IT department

C. provides a framework to align the business strategy and priorities with the processes that are needed to achieve goals

D. allows for pieces of a larger project to be designed independently without concern for linkages

A. by validating with the manager's boss

B. by running a group session

C. by asking the manager for evidence

D. by restating the manager's view and asking if you understood correctly

A. budget and testing script

B. user awareness and time scheduled for training

C. number of users and years in role

D. number of changes in processes and number of open help desk problems

A. It provides a snapshot of the industry forces, competitors, suppliers, and market leaders.

B. It allows the IT organization to show business leaders that they understand service-level impacts on financial results.

C. It allows you to confirm the status of a customer's specific improvement initiatives.

D. It helps you gain a broader perspective about the customer's strategic situation.

A. Ask open-ended questions about the organization's priorities and goals.

B. Ask questions about the IT organization's track record for problem resolution.

C. Ask detailed questions about the process to acquire cloud computing solutions.

D. Provide an overview of your sales team's reporting structure and metrics.

A. Include a question in the company employee satisfaction survey.

B. Watch a user who is trying to do her job.

C. Ask people their opinion in a large group meeting.

D. Conduct a focus group with people who are close to the plan and who know the business area.