IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 - A2010-591 Exam Practice Test

Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

Correct Answer: D Vote an answer
Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?

Correct Answer: D Vote an answer
A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, change, and configuration management processes. The solution must support several non-English UTF-8 languages and the customer prefers the solution is installed on Windows with a MS SQL database.
What are the limitations of language support in this scenario?

Correct Answer: A Vote an answer
Which services attributes should be considered when analyzing the outcome for customer value?

Correct Answer: C Vote an answer
A customer is experiencing a number of pain points in their IT service delivery. The operational efficiency and performance of the IT support teams is dropping, resulting in the IT teams repeating many tasks which have failed to complete due to operator errors. Which solution area can help improve the efficiency of the IT support teams?

Correct Answer: C Vote an answer
A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

Correct Answer: D Vote an answer
A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

Correct Answer: D Vote an answer
A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

Correct Answer: D Vote an answer
How are business processes supported in IBM Sen/ice Delivery and Process Automation products?

Correct Answer: A Vote an answer

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