Exam Name: Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
Certification Provider: IBM
Corresponding Certification: IBM Certified BPM Program Manager
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Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management: A2180-188 Exam Premium File as PDF & Test Engine
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IBM A2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Discovery & Scoping | 20% | - Requirements gathering and documentation - Process identification and prioritization - Business value and complexity assessment - Stakeholder management and alignment |
| Topic 2: Estimation & Project Planning | 20% | - Resource allocation and scheduling - Risk assessment and mitigation - User story definition and sizing - Effort estimation techniques |
| Topic 3: Solution Delivery & Playback Management | 20% | - Feedback incorporation and scope control - Development and testing coordination - Snapshot and version management - Playback session planning and execution |
| Topic 4: BPM Program Lifecycle & Methodology | 22% | - BPM Center of Excellence (CoE) setup - BPM solution lifecycle phases - Agile and playback-driven methodology - Iteration and release planning |
| Topic 5: Governance, Deployment & Optimization | 18% | - Deployment strategy and environment readiness - Continuous process improvement - Monitoring and performance measurement - BPM governance framework |
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?
- A. BPM Architect
- B. BPM Analyst
- C. BPM Administrator
- D. BPM Developer
Correct Answer: B 🗳️
The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?
- A. An approximate, relative measurement of the development effort.
- B. The priority of the user story.
- C. The value of the user story.
- D. The time in hours required to implement the user stories.
Correct Answer: A 🗳️
After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?
- A. Change the theme of Playback 1 to work exclusively on user interfaces.
- B. Capture the feedback in planning for Playback 3 with user interface enhancements.
- C. Postpone Playback 1 by four weeks to accommodate branding and user interface features.
- D. Inform the stakeholders that their request will not be part of this application.
Correct Answer: B 🗳️
A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?
- A. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
- B. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
- C. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.
- D. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
Correct Answer: C 🗳️
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