IBM WebSphere Lombardi Edition V7.2, BPM Program Management : C2180-188 Exam Premium File as PDF & Test Engine

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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A) Playback 3
B) Playback 2
C) Playback 1
D) Playback 0

2. The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:

A) involve champion SMEs in the discovery and implementation including playbacks.
B) agree with users to postpone the release until every feature is correct.
C) insist on documentation of all user requirements before having the development team begin work.
D) plan additional playbacks for user screens.

3. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
B) Suggest no changes to the metrics.
C) Suggest that the COE should aggregate information on the ROI for each project.
D) Suggest that an additional category of metrics for defect rates be collected.

4. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) Small, Budgetary Estimate
B) Small, Rough Order of Magnitude (ROM)
C) High, Budgetary Estimate
D) High, Rough Order of Magnitude (ROM)

Solutions: