ARC-801 by Salesforce Actual Free Exam Questions And Answers

Question 1

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

A. Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

B. It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.

C. Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

D. Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.

Discussion 0

Correct Answer: C,D Vote an answer

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Question 2

Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

A. Customer Community Plus license

B. Service Cloud license

C. Partner Community license

D. Sales Cloud license

Discussion 0

Correct Answer: C Vote an answer

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Question 3

Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

A. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.

B. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.

C. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.

D. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.

Discussion 0

Correct Answer: D Vote an answer

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Question 4

Refer to the images below:

As part of its solution to accelerate overall sales. Universal Containers (UC) has chosen to implement a CPQ solution using Salesforce CPQ. As part of the CPQ solution, there is a requirement to retain UC's ERP as the Pricing and Product master.
UC's business process results in Products and Pricing being updated sporadically once a week, and then on a much larger scale on a monthly basis, which could result in a large amount of records that need to be updated in Salesforce.
Whichstrategy should the Solution Architect choose to handle this scenario?

A. Option C, utilizing a VF/Lightning component in combination with an Apex Controller to make a call utilizing the Streaming API

B. Option B, utilizing Process Builder and Platform Events to communicate with the external services Subscriber Listener

C. Option A, utilizing a VF/Lightning component in combination with an Apex Controller to make a REST call to the external service

D. Option D, utilizing an external ETL tool to batch load the records into Salesforce

Discussion 0

Correct Answer: D Vote an answer

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Question 5

Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

A. Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.

B. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.

C. Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.

D. Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time.

Discussion 0

Correct Answer: B Vote an answer

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Question 6

Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart-to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.
Which two considerations should a Solution Architect keep in mind when thinking about data flows?
Choose 2 answers

A. All data points on products should be mapped and replicated between CPQ and B2B Commerce.

B. Cart and Order record owners are mapped to Quote and Quote Line record owners.

C. The source for the data feed to ERP is the CPQ Order object.

D. Product and Pricing are set up with CPQ as the source of record.

Discussion 0

Correct Answer: C,D Vote an answer

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Question 7

Different teams at Universal Containers (UC) are experiencing challenges using their existing tools. The Sales team can only access their application from the office, the Marketing team has to manually import leads coming from the website into their campaign tool, and the Support team lacks a communication history repository between email, social networks, and calls. The website was developed by the IT team, and the Legal team is responsible for the Consent Management Platform used to meet GDPR requirements.
UC wants to improve its relationship with customers, so a digital redesign program is starting with the goal of moving to Salesforce solutions.
Which three steps are necessary to set up a program roadmap?
Choose 3 answers

A. Create project plans for each of the projects that will be on the roadmap.

B. Prioritize the transformation of activities involving the least development.

C. Explain how the program contributes to the business's goals.

D. Identify the high-level workload capacity and planning of the IT and Legal teams.

E. Prioritize the transformation of activities related to customers' interactions.

Discussion 0

Correct Answer: C,D,E Vote an answer

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Question 8

What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?

A. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.

B. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.

C. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.

D. Define and document the business value map with project stakeholders to capture the value provided by the implementation.

Discussion 0

Correct Answer: B Vote an answer

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Salesforce Design and Implement B2B Multi-Cloud Solutions - ARC-801 Exam Practice Test

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