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Earning the Avaya Aura® Experience Portal with POM Implementation and Maintenance credential signals skills that employers recognize worldwide, which is exactly why the 3314 exam is worth preparing for properly. Fast2test builds its 65 practice questions around the official outline, so your effort goes into topics that actually get tested.
Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314 |
| Exam Number: | 3314 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | Proactive Outreach Manager (POM) Avaya Aura Experience Portal |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 62 |
| Recommended Training: | Avaya Learning Center |
| Sample Questions: | Avaya 3314 Sample Questions |
| Exam Way: | Computer-based exam (typically online proctored or authorized test center) |
| Pre Condition: | Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations. |
Avaya 3314 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Monitoring and Logs
|
| Topic 2: Proactive Outreach Manager (POM) | - Web Services and Roles
|
| Topic 3: Avaya Aura Experience Portal Architecture | - Core Components and Services
|
| Topic 4: Implementation and Deployment | - Installation and Configuration
|
Everything You Want to Know About the Avaya Aura® Experience Portal with POM Implementation and Maintenance (3314) Exam
The 3314 exam, officially titled Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam, is the Avaya exam you pass to earn the Avaya Aura Experience Portal with POM Implementation and Maintenance certification, a credential at the Professional level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Avaya Aura Experience Portal, Proactive Outreach Manager (POM).
The 3314 exam includes 62 questions and gives you 90 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
Avaya lists the following prerequisites or eligibility notes for the 3314 exam: Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.. Requirements can change over time, so confirm the details on the official exam page on the official Avaya website before you register.
Avaya recommends the following training resources for 3314 candidates:
Official courses build the theory, and the 65 practice questions from Fast2test help you turn that theory into exam-ready speed and accuracy.
Yes. Fast2test offers a free PDF demo of the 3314 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 3314 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
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The 3314 exam blueprint is divided into 4 domains, starting with Maintenance and Troubleshooting; Implementation and Deployment; Proactive Outreach Manager (POM). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
When settings up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions.
Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system?
- A. Add the MPP and then enter the speech server IP address in the Network Address (AppSvr) field from the MPP Servers page.
- B. Enter the IP address of the speech server in the Network Address (MRCP) field from the EPM Servers page.
- C. Use the default entry in the Network Address (AppSvr) field from the EPM Servers page.
- D. Add the MPP and enter the IP address associated with the network interface on the MPP from the MPP Servers page, which is used to connect to the speech server in the Network Address (MRCP) field.
Proactive Outreach Manager (POM) employs the use of an Agent script editor.
Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)
- A. The Agent scripts can be XML or in VXML formats.
- B. It is a utility used by agents to update/view Customer or Contact attributes.
- C. It is a utility used by customers to update their information using self-service menu.
- D. The Agent scripts can be in Native or URL formats.
Which report provides information about resource utilization and operational measurements on the specified Media Processing (MPP) servers?
- A. Session Detail
- B. Application Detail
- C. Data Export
- D. Contact Detail
- E. Performance
What is the purpose of the Operational Database?
- A. To work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically
- B. To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor
- C. To increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server
- D. To add a new database to the current Schema, acting as default database in case of data inconsistency in the server database
You ate installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP), in a multiple Experience Portal Manager (EPM) configuration.
On which server must the POM EPMS (POM EPM) plug-in be installed?
- A. An auxiliary EPM server
- B. A Media Processing Platform (MPP) server
- C. The primary EPM server
- D. The remote application server
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