Exam Name: Foundation Certificate in Business Analysis
Certification Provider: ISEB
Corresponding Certification: ISEB Certification
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Last Updated: Sep 24, 2026
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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: The Business Analysis Role | 12.5% | - Business Analysis competencies - Business Analysis process model - Scope and responsibilities of a Business Analyst |
| Topic 2: Investigating the Business Situation | 15% | - Interviewing, workshops, observation - Document analysis, scenarios, prototyping - Recording and documenting findings |
| Topic 3: The Strategic Context | 12.5% | - Internal environment analysis (VMOST, SWOT) - Business Analysis Service Framework - External environment analysis (PESTLE) |
| Topic 4: Making a Business Case | 15% | - Developing and presenting the business case - Cost-benefit analysis - Feasibility assessment |
| Topic 5: Business Process Modelling | 15% | - Process hierarchy and models - Value chain analysis - Improving business processes |
| Topic 6: Stakeholder Analysis and Management | 12.5% | - Identifying stakeholders - Managing stakeholder communication - Power/Interest grid and RACI matrix |
| Topic 7: Requirements Engineering | 17.5% | - Requirements elicitation, classification, documentation - Use cases and data models - Requirements validation and management |
ISEB Foundation Certificate in Business Analysis Sample Questions:
The Business Activity Model shows the doing activities' of a business system. Which element of CATWOE do these activities relate to?
- A. Transformation.
- B. Environment.
- C. Owner.
- D. Actors.
Correct Answer: A 🗳️
What is the MoSCoW principle used for?
- A. To define a root definition.
- B. To determine strategy.
- C. To prioritise requirements.
- D. To analyse stakeholders.
Correct Answer: C 🗳️
Which of the following statements about a BAM is correct?
- A. There will be one BAM for each business perspective.
- B. The BAM is an AS-IS model of the real world.
- C. The BAM is concerned with where activities are carried out.
- D. The BAM is concerned with who carries out the activities.
Correct Answer: A 🗳️
What does a force-field analysis consider?
- A. The financial strength of the company.
- B. The power of external suppliers.
- C. Forces in the competitive environment.
- D. Forces for and against business change.
Correct Answer: D 🗳️
What are business case development, subject matter expertise and procurement all examples of?
- A. Behavioural skill competencies required by business analysts.
- B. Business knowledge competencies required by business analysts.
- C. Technique competencies required by business analysts.
- D. Personal knowledge competencies required by business analysts.
Correct Answer: B 🗳️
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