C-C4H56I-34 by SAP Actual Free Exam Questions And Answers

Question 1

You want to assign a value to a specific field based on another field value calculation. Which of the following can you create to enable the field calculation?

A. A page layout

B. An autoflow

C. A determination

D. A workflow

Discussion 0

Correct Answer: C Vote an answer

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Question 2

Which of the following objects can be displayed in the Timeline tabstrip in the Customer Hub? Note:
There are 2 correct answers to this question.

A. Calls

B. Contracts

C. Installed base

D. Cases

Discussion 0

Correct Answer: A,D Vote an answer

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Question 3

You are configuring SAP Service Cloud Version 2 to automatically assign employees to a case. Which feature can help with this?

A. Escalation

B. Process for cases

C. Prioritization settings

D. Routing

Discussion 0

Correct Answer: D Vote an answer

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Question 4

Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S/4HANA?
Note: There are 2 correct answers to this question.

A. Registered products

B. Service contracts

C. Products

D. Contacts

Discussion 0

Correct Answer: A,D Vote an answer

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Question 5

Which access restriction types are available in SAP Service Cloud Version 2? Note: There are 3 correct answers to this question.

A. Define specific restriction

B. Full access

C. Unrestricted

D. No access

E. Restricted

Discussion 0

Correct Answer: C,D,E Vote an answer

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Question 6

Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud Version 2?

A. Account

B. Product

C. Account hierarchy

D. Employee

Discussion 0

Correct Answer: A Vote an answer

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Question 7

Which elements can be used to determine the reaction time in Service Level Agreements? Note:
There are 2 correct answers to this question.

A. Priority

B. Case types

C. Maintenance plan

D. Sales contract

Discussion 0

Correct Answer: A,B Vote an answer

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Question 8

Which milestone can you use for service levels?

A. Created-on date

B. Status

C. Initial review date

D. Warranty validity

Discussion 0

Correct Answer: C Vote an answer

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Question 9

Which of the following features are available in the adaptation tool? Note: There are 2 correct answers to this question.

A. Add a new field

B. Change the field label

C. Add a new button

D. Create a new URL mashup

Discussion 0

Correct Answer: A,B Vote an answer

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SAP Certified Application Associate - SAP Service Cloud Version 2 - C-C4H56I-34 Exam Practice Test

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