APSE Certified Employment Support Professional - CESP Exam Practice Test
You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms.
She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?
She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?
Correct Answer: D
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You are assisting a 30-year-old woman in an interview during which she indicates having a traumatic brain injury. The employer asks about the nature of this disability. Which of the following is your MOST appropriate response?
Correct Answer: A
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A material handler assisting carpenters at job sites is enjoying his job, but consistently returns late from scheduled lunch breaks. Which of the following is the BEST sustainable structured activity for this situation?
Correct Answer: C
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Which of the following is an example of a universal design principle?
Correct Answer: A
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While communicating through an ASL interpreter with a job seeker who is Deaf and uses sign language as their primary mode of communication, it is MOST appropriate to:
Correct Answer: A
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A job-seeker wants to work at a local gas station where he steals candy. Which of the following is the BEST question to ask using motivational interviewing techniques?
Correct Answer: B
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