Exam Name: ITIL V3 Foundation (CMS7 Deutsch Version)
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert Certification
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ITIL V3 Foundation (CMS7 Deutsch Version): CMS7 Deutsch Exam Premium File as PDF & Test Engine
Last Updated: Oct 10, 2026
No. of Questions: 370 Questions & Answers with Testing Engine
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Peoplecert CMS7 Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Processes and Functions | - Key ITIL processes and their purposes - Functions such as service desk, technical management |
| Topic 2: Service Lifecycle | - Service Operation - Continual Service Improvement - Service Transition - Service Strategy - Service Design |
| Topic 3: Service Management as a Practice | - Role of service management - Concept of best practices in service management - Definition of services and customers |
Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
Welche der folgenden Punkte ist in einem Vertrag, der einem IT-Service zugrunde liegt, häufig zu finden: Finanzielle Vereinbarungen im Zusammenhang mit dem Vertrag Beschreibung der gelieferten Waren oder Dienstleistungen Verantwortlichkeiten und Abhängigkeiten für beide Parteien
- A. nur 1 und 3
- B. nur 2 und 3
- C. Alle oben genannten
- D. nur 1 und 2
Correct Answer: C 🗳️
Welche der folgenden Optionen können NICHT von einem Tool gespeichert und verwaltet werden?
- A. Wissen
- B. Daten
- C. Weisheit
- D. Information
Correct Answer: C 🗳️
Was ist die Definition eines Alarms?
- A. Eine Fehlermeldung an den Benutzer einer Anwendung
- B. Ein Auditbericht, der Bereiche angibt, in denen die IT nicht den vereinbarten Verfahren entspricht
- C. Eine Warnung, dass ein Schwellenwert erreicht wurde oder sich etwas geändert hat
- D. Ein Vorfallstyp
Correct Answer: C 🗳️
Was sind die beiden Hauptprozesse im Problem Management?
- A. Proaktiv und reaktiv
- B. Reaktiv und technisch
- C. Ressource und proaktiv
- D. Technik und Service
Correct Answer: A 🗳️
Das Verständnis des Risikograds während und nach Änderungen und das Vertrauen in die Einhaltung der Governance-Anforderungen während Änderungen sind beide Möglichkeiten, um den geschäftlichen Nutzen in welchem Teil des Servicelebenszyklus zu steigern.
- A. IT-Service-Continuity-Management
- B. Verfügbarkeitsmanagement
- C. Risikomanagement
- D. Serviceübergang
Correct Answer: D 🗳️
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