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  • Total Questions: 80
  • Updated on: Sep 10, 2026
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Failing the EXIN ITIL Foundation V 3.0 & ITIL Foundation exam in 2026 does not just cost time — it means paying the full registration fee a second time. Drilling the 80 practice questions from Fast2test before you sit the EX0-101 exam is the cheapest insurance available.

EXIN EX0-101 Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL Foundation (ITIL v3)
Exam Number:EX0-101
Exam Duration:60 minutes
Exam Price:N/A
Exam Format:Closed Book, Multiple Choice
Related Certifications:ITIL Foundation
ITIL Expert
ITIL Intermediate
Available Languages:German, French, Japanese, Chinese, English
Real Exam Qty:40
Passing Score:65% (26/40)
Certificate Validity Period:Lifetime (historical certification; no expiry for ITIL v3 Foundation)
Sample Questions:EXIN EX0-101 Sample Questions
Exam Way:Computer-based exam at authorized test centers or online proctored exam
Pre Condition:No formal prerequisite required
Official Syllabus URL:https://www.exin.com

EXIN EX0-101 Exam Syllabus Topics:

SectionObjectives
Topic 1: ITIL Service Lifecycle- Service Strategy
  • 1. Strategy management
    • 2. Financial management
      - Service Design
      • 1. Service catalog management
        • 2. Design coordination
          - Service Transition
          • 1. Change management
            • 2. Release and deployment management
              - Continual Service Improvement
              • 1. Metrics and reporting
                • 2. CSI model
                  - Service Operation
                  • 1. Problem management
                    • 2. Incident management
                      Topic 2: Service Management as a Practice- ITIL Core Concepts
                      • 1. Definition of service and value
                        • 2. Stakeholders and value creation
                          - Processes Overview
                          • 1. Role of processes in ITSM
                            • 2. Process characteristics
                              Topic 3: Processes in ITIL- Service Delivery Processes
                              • 1. Capacity management
                                • 2. Availability management
                                  - Service Support Processes
                                  • 1. Incident management
                                    • 2. Request fulfillment
                                      Topic 4: Functions and Roles- Key Roles
                                      • 1. Service owner
                                        • 2. Process owner
                                          - ITIL Functions
                                          • 1. Technical Management
                                            • 2. Service Desk

                                              EXIN EX0-101 Exam — Your Questions, Answered

                                              The EX0-101 exam, officially titled ITIL Foundation V 3.0 & ITIL Foundation, is the EXIN exam you pass to earn the EXIN Inc Certification certification, a credential at the Foundation level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as ITIL Foundation, ITIL Intermediate, ITIL Expert.

                                              The EX0-101 exam includes 40 questions and gives you 60 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.

                                              The passing score for the EX0-101 exam is 65% (26/40), and the official registration fee is N/A. Keep in mind that a failed attempt means paying N/A again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.

                                              EXIN lists the following prerequisites or eligibility notes for the EX0-101 exam: No formal prerequisite required. Requirements can change over time, so confirm the details on the official exam page at EXIN's official site before you register.

                                              Yes. Fast2test offers a free PDF demo of the EX0-101 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

                                              Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding EX0-101 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

                                              Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.

                                              The EX0-101 exam blueprint is divided into 4 domains, starting with Functions and Roles; Processes in ITIL; Service Management as a Practice. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.

                                              EXIN ITIL Foundation V 3.0 & ITIL Foundation Sample Questions:

                                              Question 1

                                              Which one of the following statements BEST describes a definitive media library (DML)?

                                              A. A database that contains definitions of all media CIs
                                              B. A secure library where definitive authorized versions of all software and back-ups are stored and protected
                                              C. A secure library where definitive authorized versions of all media configuration items (CIs) are stored and protected
                                              D. A secure location where definitive hardware spares are held


                                              Question 2

                                              Which areas of service management can benefit from automation?
                                              1.Design and modeling
                                              2.Reporting
                                              3.Pattern recognition and analysis
                                              4.Detection and monitoring

                                              A. 1, 3 and 4 only
                                              B. 2, 3 and 4 only
                                              C. All of the above
                                              D. 1, 2 and 3 only


                                              Question 3

                                              In which core UIL publication can you find detailed descriptions of service catalogue management, information security management, and supplier management?

                                              A. Service operation
                                              B. Service transition
                                              C. Service strategy
                                              D. Service design


                                              Question 4

                                              At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

                                              A. Service operation: IT operations management
                                              B. Service design: Design the processes
                                              C. Service transition: Plan and prepare for deployment
                                              D. Service strategy: Develop the offerings


                                              Question 5

                                              Which one of the following is concerned with policy and direction?

                                              A. Service level management
                                              B. Governance
                                              C. Capacity management
                                              D. Service design


                                              Solutions:

                                              Question 1
                                              Answer: C
                                              Question 2
                                              Answer: C
                                              Question 3
                                              Answer: D
                                              Question 4
                                              Answer: B
                                              Question 5
                                              Answer: B

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