Huawei HCSP-Presales-Service(AICC) V1.0 - H21-287_V1.0 Exam Practice Test
Which AICC architecture pattern is most resistant to a "split-brain" scenario in a high-availability cluster?
Correct Answer: C
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For a outbound collections campaign, which dialing mode provides the best balance between compliance (avoiding harassing calls) and agent efficiency by presenting the customer information before the call is placed?
Correct Answer: C
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What is a key technical advantage of using VoiceXML (VXML) for IVR application development in AICC compared to a proprietary scripting language?
Correct Answer: D
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When implementing a virtualized AICC environment, which resource is often over-provisioned initially, leading to inefficiency?
Correct Answer: A
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Which AICC reporting metric is calculated as (Number of Calls Answered Within Threshold) / (Total Calls Offered) * 100?
Correct Answer: A
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What is the ultimate goal of a well-designed AICC solution from a business perspective?
Correct Answer: B
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During the sizing of an AICC solution, the Erlang B formula is primarily used to determine the required number of what specific resource, considering a target service level and acceptable blockage rate?
Correct Answer: A
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When integrating AICC with a custom application using web services (SOAP/REST), what is the critical security consideration for the data in transit?
Correct Answer: A
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The primary function of a Session Border Controller (SBC) in an AICC network is to increase the compression ratio of voice codecs to save bandwidth.
Correct Answer: A
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