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HP Selling HP BSM Solutions Sample Questions:

1. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) lowering costs around improved team efficiency
B) saving time and money via an automated time tracking application
C) tracking quality errors in application testing
D) reducing data center power consumption
E) improving operations through greater system visibility

2. Which question is best used to qualify a Systems Management opportunity?

A) Are you looking to adapt to new initiatives like Cloud Computing?
B) How do you handle Quality Assurance test management?
C) How often do customers complain about an application response time?
D) How often does one team work on a problem and then realize another team worked on the same issue?

3. Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)

A) streamlines processes through runbook automation
B) intelligent agent and agentless monitoring integration adapters
C) cross-domain event tracking and management capability
D) real user monitoring
E) business process testing and reporting

4. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

5. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
B) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
C) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
D) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
E) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.

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