HP Selling HP BSM Solutions - HP2-N31 Exam Practice Test

A. Quality Assurance Director

B. Operations Manager

C. Senior Project Manager

D. Director of Human Resources

A. provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools

B. provides a single pane of visibility for complex, virtualized, and cloud environments

C. supports Heads-up Display for multi-monitoring technology

D. provides a cross-domain view of the entire IT environment known as the "Operations Bridge"

A. inability to provide a holistic and cross-domain view of their entire IT infrastructure

B. need to develop a multi-screen monitoring view of the cross-domain infrastructure

C. need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

D. inability to detect the root-cause of an application problem

A. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

B. Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

C. Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)

D. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

A. improving consistency in application testing

B. providing faster mean time to resolution (MTTR)

C. proactively enforcing policy and compliance reporting

D. end user monitoring to track business service levels

E. providing cross-domain visibility of IT infrastructure events to remove duplication