HP Servicing HP Desktops, Workstations and Notebooks - HP2-H27 Exam Practice Test

A. Ensure that HP AutoSharpen is enabled in the BIOS.

B. Scan for viruses that can affect the display.

C. Verify that ClearType is configured to on.

D. Ensure that the display resolution is configured correctly.

E. Check for screensaver applications that can affect the display.

A. Network issues

B. Hardware configuration

C. Initial hardware setup

D. Billing issues

E. Account settings configuration

A. Replacing the system board typically includes moving items, such as CPUs, memory modules, heat sinks, fans, and RTC batteries, from the old board to the new board.

B. You must update the BIOS with the correct licensing information when replacing system boards that are tied to individual or group licenses.

C. The system board replacement part includes the processor and the heat sink and must be replaced as a complete unit.

D. You must back up the encryption keys, passwords, and other user credentials before replacing system boards that include the Trusted Platform Module (TPM).

A. RoHS regulates the supply and return of notebook batteries.

B. RoHS defines the process for a compliant processor upgrade.

C. RoHS defines the policy for the disposal of obsolete equipment.

D. RoHS regulates the supply and return of parts containing restricted or controlled materials.

A. HP USB diagnostics memory test

B. HP Vision diagnostics memory test

C. BIOS memory test

D. HP Support Assistant memory diagnostic test

A. advisory

B. bulletin

C. statement

D. notice

A. The Smart AC adapter output must be at or below the recommended input level of the HP notebook before the HP notebook can start up.

B. The Smart AC adapter output must be at or above the recommended input level of the HP notebook before the HP notebook can start up.

C. The Smart AC adapter output is compatible with any notebook, but output wattage below the recommended level for the notebook can cause limited functionality.

D. The Smart AC adapter output is compatible with any notebook, but output wattage above the recommended level for the notebook can result in excessive internal heat causing fans to run continually.

A. in the service manual and on HP service blog posts

B. on the computer and on HP service blog posts

C. in the service manual only because it is the only accepted source for accurate knowledge

D. on the computer and on any replacement parts