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Avaya 37820X Exam Overview:

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Avaya 37820X Exam — Your Questions, Answered

Avaya Midsize Solution Design Sample Questions:

Question 1

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)

A. IP Office Web Client
B. Avaya one-X Mobile Preferred
C. Avaya Communicator for Web
D. Avaya IX Workplace Web Client

Question 2

You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?

A. On-Premise
B. Private Cloud
C. Hybrid Cloud
D. Public Cloud

Question 3

Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

A. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
B. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
C. Add an E1 or T1 line with a combo card.
D. Add a second Portwell SBCE to provide High Availability (HA).

Question 4

Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?

A. A Video Collaboration Solution for IP Office XT endpoint with embedded server
B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
C. One MCU9 License for each board room and one XT5000 endpoint In each board room
D. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

Question 5

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A. Orchestration Designer
B. Outbound Campaign Management Tool
C. Communication Control Toolkit
D. Proactive Outreach Manager

Solutions: