Peoplecert ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT Exam Practice Test
A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?
Which high-velocity IT objective will this review support?
Correct Answer: C
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An organization has recently acquired another company with its own service management teams.
The organization wants to ensure healthy relationships between employees and the opportunity for everyone to contribute to value co-creation.
What should the organization do NEXT?
The organization wants to ensure healthy relationships between employees and the opportunity for everyone to contribute to value co-creation.
What should the organization do NEXT?
Correct Answer: B
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Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?
Correct Answer: A
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Which statement is CORRECT when considering a transformation to high velocity IT?
Correct Answer: B
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An organization has identified a workaround for dealing with a recurring incident. As this workaround involves a sequence of manual steps, the incident is still causing more impact than is acceptable.
Which should the 'problem management' practice MOST LIKELY recommend to minimize business disruption?
Which should the 'problem management' practice MOST LIKELY recommend to minimize business disruption?
Correct Answer: A
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A new digital service is being designed. The team needs to make sure the service will meet agreed response times, availability targets, and support hours expected by customers.
Which practice should take the LEAD in defining and agreeing these targets?
Which practice should take the LEAD in defining and agreeing these targets?
Correct Answer: A
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A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?
Correct Answer: C
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Which high-velocity IT objective can be based on competences, such as improved decision- making, that result from the effective use of IT products and services?
Correct Answer: A
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A centralized IT department is adopting site reliability engineering to increase the resilience and performance of IT systems.
What is this an example of?
What is this an example of?
Correct Answer: A
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