IBM ICS Social Software Sales Mastery Test v2 - M2040-642 Exam Practice Test

A. Social Business strategy is not affected by internal requirements.

B. Selling software and services should be your prime concern, not what the customer needs

C. Only IT should control the requirements and specifications for Social Business.

D. HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.

A. Media Content Services

B. File Management Integration

C. Content Repository

D. Social Content Management

A. Smarter business decisions

B. Re-engineer corporate structures

C. Deliver new systems

D. Store more data

A. Forums

B. Communities

C. Blogs

D. Wikis

A. A subset of Social Media

B. External-facing channels that only Public Relations and Marketing utilize

C. Popular sites like Facebook and Twitter that only distract workers

D. Applying social tools across the entire organization for a broader return on investment