Exam Name: Navision 4.0 Relationship Management
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Navision 4.0 Relationship Management: MB7-231 Exam Premium File as PDF & Test Engine
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Last Updated: Sep 07, 2026
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The Microsoft Navision 4.0 Relationship Management exam has a reputation for tripping up even experienced professionals. Fast2test breaks it down into 120 practice questions with verified answers, so you walk into MB7-231 in 2026 knowing exactly what to expect.
Microsoft MB7-231 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Relationship Management in Microsoft Dynamics NAV 4.0 |
| Exam Number: | MB7-231 |
| Certificate Validity Period: | Retired (legacy certification) |
| Exam Format: | Multiple choice, Case study questions |
| Available Languages: | English |
| Related Certifications: | Microsoft Dynamics NAV 4.0 Trade Microsoft Dynamics NAV 4.0 Financials Microsoft Dynamics NAV 4.0 Inventory |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam (historically delivered via Microsoft certification testing centers) |
| Pre Condition: | Basic understanding of Microsoft Dynamics NAV 4.0 core modules is recommended. |
Microsoft MB7-231 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales and Opportunity Management | - Track quotes and follow-ups - Manage sales opportunities |
| Contact Management | - Create and maintain contacts - Manage interaction logging and history |
| Interaction and Task Management | - Manage tasks and activities - Record customer interactions |
| Relationship Management Setup | - Set up marketing and segmentation structures - Configure relationship management parameters |
| Campaign Management | - Target customer segments - Create and execute marketing campaigns |
Microsoft MB7-231 FAQs: What Every Candidate Asks
The MB7-231 exam, officially titled Navision 4.0 Relationship Management, is the qualifying test for the Microsoft Dynamics NAV (Navision) 4.0 certification from Microsoft, a credential at the Associate level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as Microsoft Dynamics NAV 4.0 Financials, Microsoft Dynamics NAV 4.0 Trade, Microsoft Dynamics NAV 4.0 Inventory.
Basic understanding of Microsoft Dynamics NAV 4.0 core modules is recommended. Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page.
Microsoft recommends the following training for Microsoft Navision 4.0 Relationship Management candidates:
Pair that training with the 120 practice questions from Fast2test and you can check your readiness topic by topic before exam day.
Yes. Fast2test offers a free PDF demo for the Microsoft Navision 4.0 Relationship Management exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.
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The Microsoft Navision 4.0 Relationship Management syllabus is organized into 5 domains. The main areas include Interaction and Task Management, Contact Management, and Campaign Management. Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.
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