EXIN Microsoft ® Operations Framework Foundation - MOFF.EN Exam Practice Test

A. to ensure that the solution developers have a good understanding of the Microsoft products

B. to implement an iterative, milestone-driven process

C. to provide a complementary, integrated set of guidance that addresses the need for a consistent and unified approach to the overall IT life cycle

D. to successfully deliver technology solutions faster, with fewer people and less risks, while producing higher quality results

A. By preventing interruptions to IT services as well as recovering services after an interruption occurs

B. By planning the implementation of business requirements for IT Services so they are in place when the business needs them

C. By planning and monitoring the job scheduling process according to the requirements in the Operational Level Agreements (OLAs)

D. By identifying the major technology components, infrastructure, people and processes that underpin the end-to-end delivery of service

A. Security Management

B. Availability Management

C. Security Administration

D. System Administration

A. To involve the stakeholder in the Risk Management Discipline

B. To communicate the overall risk to the service

C. To receive approval for a request for change on security

D. To communicate the effectiveness of IT Operations with regard to risks

A. interconnectivity

B. connectivity

C. accessibility

D. confidentiality

A. effectively responding to genuine business needs and demands

B. utilizing IT automation and knowledge management tools

C. building strong synergistic, virtual teams

D. providing great customer service

A. Support

B. Service

C. Operations

D. Partner