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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which statement is true about HP Universal Color Tables?

A) They must be selected from the print menu
B) They use different printheads for different colors.
C) They use object tagging to employ the best settings for each type of image
D) They can be printed from the printer so you can see exactly which colors the device prints.

2. Why are up-selling and cross-selling beneficial to a channel partner?

A) They typically involve a higher value product leading to higher profits
B) They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.
C) They allow the partner higher profits in combination with faster sales cycles.
D) For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.

3. Why is securing an imaging and printing device important to a business?

A) An unsecured imaging and printing device is vulnerable to physical damage
B) Securing the imaging and printing device simplifies the process of outsourcing printing.
C) An unsecured imaging and printing device allows users to modify their privileges in Active Directory.
D) An unsecured imaging and printing device is an open port to the businesses network for internal and external hackers.

4. Why does HP create customer segments?

A) To monitor inventory
B) To divide the customer's workforce into departments to address specific customer groups
C) To control which products are marketed to various types of accounts
D) To help HP sales people locate the series of products that works best for a customer group

5. According to HP, what is involved in cross-selling?

A) selling the client a device that has more features to drive cost savings
B) selling the client a balanced mix of HP MFPs and single function printers
C) selling HP printers that can print from both a Macintosh and a PC
D) selling the client accessories that go with their device to make them more functional

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