Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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- Total Questions: 250
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Some candidates like to print, others prefer software, and many study on a phone. That is why Fast2test offers the MB-220 practice questions as a printable PDF, a desktop test engine that simulates the real exam environment, and an online test engine that runs in any browser — pick whichever fits the way you prepare for the Microsoft Dynamics 365 Marketing Functional Consultant.
Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Passing Score: | 700/1000 |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40-60 |
| Exam Format: | Multiple choice, Case study, Scenario-based, Multiple response |
| Related Certifications: | Microsoft Certified: Power Platform Functional Consultant Associate |
| Exam Duration: | 120 minutes |
| Available Languages: | Italian, French, Japanese, Portuguese (Brazil), Spanish, German, Chinese (Simplified), English |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Microsoft Learn Learning Paths |
| Exam Registration: | Microsoft Learn Registration Pearson VUE |
| Sample Questions: | Microsoft MB-220 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage customer journeys | 20-25% | - Test, publish, and monitor journeys - Design and implement journeys - Implement automation and branching logic |
| Topic 2: Manage leads, contacts, and accounts | 1-5% | - Create and manage records - Implement lead scoring and qualification |
| Topic 3: Manage segments and preferences | 15-20% | - Manage consent and compliance - Create and manage segments - Manage subscription centers and preferences |
| Topic 4: Analyze insights and reports | 10-15% | - Create and interpret reports and dashboards - Measure campaign performance |
| Topic 5: Manage events and webinars | 10-15% | - Integrate with webinar platforms - Plan and configure events - Manage registrations and attendance |
| Topic 6: Manage marketing channels | 25-30% | - Manage text messages and push notifications - Design and publish marketing pages and forms - Create and manage marketing emails |
| Topic 7: Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure forms, pages, and templates - Configure integration with other services - Configure application settings |
MB-220 Exam FAQ: What Candidates Ask About Microsoft Dynamics 365 Marketing Functional Consultant
The MB-220 exam, officially titled Microsoft Dynamics 365 Marketing Functional Consultant, is the Microsoft exam you pass to earn the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification, a credential at the Associate level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Microsoft Certified: Power Platform Functional Consultant Associate.
The MB-220 exam includes 40-60 questions and gives you 120 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
The passing score for the MB-220 exam is 700/1000, and the official registration fee is $165 USD. Keep in mind that a failed attempt means paying $165 USD again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.
Microsoft lists the following prerequisites or eligibility notes for the MB-220 exam: Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications. Requirements can change over time, so confirm the details on the official exam page at Microsoft's official site before you register.
You can register for the MB-220 exam through the official channels below:
The exam is delivered in the following format: Online proctored or onsite at authorized test centers. Choose a date that leaves you enough time to work through the full 250-question practice set first.
Microsoft recommends the following training resources for MB-220 candidates:
Official courses build the theory, and the 250 practice questions from Fast2test help you turn that theory into exam-ready speed and accuracy.
Yes. Fast2test offers a free PDF demo of the MB-220 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding MB-220 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The MB-220 exam blueprint is divided into 7 domains, starting with Manage marketing channels (25-30%); Configure Dynamics 365 Customer Insights – Journeys (10-15%); Manage segments and preferences (15-20%). For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:
Question 1
You are a marketing analyst at Contoso, Ltd. The sales manager wants to utilize a real-time survey embedded in a web page to feed data into customer records. The survey manager would like to distribute the survey through email.
You need to ensure that when the user opens the survey it loads within the corporate website. In the survey, you go to Send and then Embed Survey.
What should you do next to embed your survey?
A. Select Button and place the generated code in your website.
B. Place the generated code in your website.
C. Select In-Line and place the generated code in your website.
D. Select Pop Up Window and place the generated code in your website.
Question 2
You are a marketing manager.
You need to improve the open rates for your email campaigns.
The content designer suggests you use dynamic messaging. You want the dynamic messaging to appear below the Subject in the recipient's preview pane of their email client.
Which action should you take?
A. Use the Preview Text field to enter messaging with the contact's name, to entice the user to open the email.
B. Create a custom code element that holds the following HTML information and place it near the top of the email <meta name="description" content="Enter catchy messaging here">
C. Add the Preview Text to the subject field, preceded by a colon.
D. Use the Preview Text element, and drag it to the top of your email in the email designer.
Question 3
You are responsible for setting up all marketing pages, events, emails and customer journeys associated with the planned event.
How many events will you set up?
A. One event formatted as on-site only.
B. Two events; one formatted as simulcast and the other formatted as on-site only.
C. One event with Format set to Hybrid.
D. Two events; one formatted as webinar and the other formatted as on-site only.
Question 4
Preparations for the Buenos Aires event are now complete, and the event is in progress During the event, someone from the event team noticed a social media influencer is not yet a constituent of the foundation. Although the influencer is not an ambassador of the foundation, the team invites the influencer to be a VlP for the remainder of the event.
The event coordinator accesses Dynamics 365 Marketing to "promote" the influencer Which three actions should the event coordinator perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question 5
You are the administrator for your company's Dynamics 365 for Marketing application. You are responsible for ensuring that the current constraints of your subscription are not exceeded.
You want to establish monitoring for the critical components that drive additional subscription costs.
Which three subscription limits can you monitor at Settings > Advanced Settings > Others > Quota Limits?
(Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. the total number of marketing contacts that you can have in your database according to your current Dynamics 365 for Marketing subscription
B. the total number of marketing contacts that you can have in your database according to your current Dynamics 365 for Marketing subscription and the number of contacts remaining in your subscription
C. the total number of emails that your company has sent this month and the total number of emails remaining in the month
D. the total number of surveys that your company has sent this month and the total number of surveys remaining in the month
E. the total number of inbox previews that your company has used this month and the total number of inbox previews remaining in the month
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: Only visible for members | Question 5 Answer: A,C,E |
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