Ultimate Guide to Prepare MB-220 Certification Exam for Microsoft Dynamics 365 in 2021
Use Real MB-220 Dumps - Microsoft Correct Answers updated on 2021
NEW QUESTION 11
Drag and Drop Question
Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design. Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment
NEW QUESTION 12
You are creating a customer survey and you want to get good responses.
You need to analyze the responses to provide actions to best suit your organization.
Which three responses are considered best practice? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Define an objective for your survey so that you can ensure that all questions serve that objective.
- B. Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.
- C. Be sure to mention the estimated time to complete, along with a brief overview in your invitation.
- D. Try to organize the survey in a way that groups all related questions together in sections.
- E. Make your surveys long so that you customers can get a chance to provide as much information as possible.
Answer: A,C,D
Explanation:
Section: Topic 8, Configure and analyze customer responses
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/plan-survey
NEW QUESTION 13
DRAG DROP
You have a subscription to Dynamics 365 for Marketing.
You need to recommend which analytics tools should be used for each channel measured by your subscription.
Which analytics tools should be used for seeing the data by contact or by lead? Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer:
Explanation:
Section: Topic 8, Configure and analyze customer responses
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories
NEW QUESTION 14
You need to create a subscription marketing list to manage a monthly newsletter subscription.
Which two actions can you use to create the list? Each correct answer presents a complete solution.
- A. In Dynamics 365 for Marketing, define a segment as a subscription marketing list,
- B. In Dynamics 365 for Marketing, navigate to Marketing Lists and add the list.
- C. In the Dynamics 365 Custom app module, navigate to Marketing. Then, under Customers, add the list.
- D. In the Dynamics 365 Survey app module, navigate to Marketing. Then, under Customers, add the list.
Answer: C,D
NEW QUESTION 15
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You examine all existing templates. Upon identifying those that do not meet standards, you make appropriate adjustments to the non-conforming templates.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Section: Topic 1, Configure marketing applications
NEW QUESTION 16
Drag and Drop Question
You are a marketing professional.
You need to create a marketing form that will include a subscription list you have already created.
The marketing form will be finalized by a colleague.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange then in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-subscription-center#add-a-subscription-list-to-a-subscription-form
NEW QUESTION 17
Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?
- A. on your organization's website, with the URL listed on the Default Configuration Set
- B. on your organization's private website, with the login information needed to access it
- C. on any publicly-available website, with the URL listed in the Event Management Settings
- D. on any publicly-available website, with the URL listed in the Landing Page Configuration Set
Answer: D
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-settings
NEW QUESTION 18
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have been approved.
Does this meet the goal?
- A. No
- B. Yes
Answer: B
NEW QUESTION 19
You have been tasked with creating a customer journey for leads located in the Northwestern United States.
Which two conditions must be true in order for the lead to receive your customer journey? (Choose two.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Bulk Email must be set to "Allow".
- B. The lead must be associated with a contact record.
- C. Follow Email must be set to "Allow".
- D. The lead must be associated with an account record.
Answer: A,B
NEW QUESTION 20
You have been tasked with creating the structure necessary to include dynamic content in email messages.
Which three types of items can be placed in a message as dynamic values? (Choose three.) Each correct
answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Social media links
- B. Values from a specific Case record
- C. Your company's phone number
- D. Subscription-center link
- E. Your company's postal address
Answer: A,D,E
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-emailcontent#
content-settings
NEW QUESTION 21
Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?
- A. on your organization's website, with the URL listed on the Default Configuration Set
- B. on your organization's private website, with the login information needed to access it
- C. on any publicly-available website, with the URL listed in the Event Management Settings
- D. on any publicly-available website, with the URL listed in the Landing Page Configuration Set
Answer: D
Explanation:
Section: Topic 1, Configure marketing applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/marketing-settings
NEW QUESTION 22
As a Marketing Administrator you have been tasked with automatically creating leads based on interactions your marketing contacts have with your organization.
What are two ways the system can create leads from the same marketing contact? (Choose two.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. It can automatically create one per visit to a landing page that is configured to create leads automatically.
- B. It can automatically create one per interaction that indicates a level of interest in a product or service.
- C. It can automatically create one per visit to a customer journey that is configured to create leads automatically.
- D. It can automatically create only one; each marketing contact equates to one lead.
Answer: A,C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/lead-lifecycle
NEW QUESTION 23
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You add an action tile.
Does this resolve your issue?
- A. No
- B. Yes
Answer: A
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring
NEW QUESTION 24
You are setting up a conference event that will have a capacity of 500 people.
You want to enable a waitlist for the event so that if more than 500 people register and someone cancels their registration, the event will automatically register the next available person on the list.
Which three steps should you take, in sequence, to complete your task? (Choose three.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/event-waitlist
NEW QUESTION 25
Drag and Drop Question
Your company is expanding its service offering to people who live in Europe.
You must configure your marketing system for compliance with European privacy requirements.
Which three activities should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/gdpr
NEW QUESTION 26
......
Microsoft Dynamics 365 -MB-220 Exam-Practice-Dumps: https://www.fast2test.com/MB-220-premium-file.html
MB-220 Premium Files Test pdf - Free Dumps Collection: https://drive.google.com/open?id=1rGR39cHkgX22V7awEVLlVPF0soGVPZUS