The 920-177 exam, officially titled Nortel Contact Center Rls. 7.0 Administration & Scripting, is the Nortel exam you pass to earn the Nortel Contact Center Rls. 7.0 Administration & Scripting certification. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Nortel Contact Center Manager Rls. 7.0 Install and Config, Nortel Communication Control Toolkit 7.0 Implementation, Nortel Contact Center Multimedia Rls. 7.0 Implementation, Nortel Contact Center Rls. 7.0 Technical Support.

Nortel lists the following prerequisites or eligibility notes for the 920-177 exam: No strict official prerequisite is publicly documented; familiarity with Nortel Communication Server 1000 and contact center concepts is strongly recommended.. Requirements can change over time, so confirm the details on the official exam page on the official Nortel website before you register.

You can register for the 920-177 exam through the official channels below:

• Nortel / Avaya certification program portals (historical)

The exam is delivered in the following format: Typically proctored exam (onsite or authorized testing center depending on region and provider). Choose a date that leaves you enough time to work through the full 100-question practice set first.

Nortel recommends the following training resources for 920-177 candidates:

• Nortel Contact Center Rls. 7.0 training courses (legacy vendor training materials)

Official courses build the theory, and the 100 practice questions from Fast2test help you turn that theory into exam-ready speed and accuracy.

Yes. Fast2test offers a free PDF demo of the 920-177 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 920-177 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.

Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.

The 920-177 exam blueprint is divided into 5 domains, starting with Troubleshooting and Maintenance; Administration of Nortel Contact Center; Reporting and Monitoring. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.