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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is true about social loafing in the work place?
Select one.

A) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
B) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
C) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.
D) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.

2. How might a charismatic leader work to increase performance in an organization?
Choose 1 answer

A) Demonstrate Type A behavior.
B) Issue a memo calling for increased effort.
C) Avoid unconventional behavior.
D) Articulate an appealing vision.

3. A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer

A) Disband the team because the problem cannot be solved
B) Resign as team leader
C) Coach the team through the difficult
D) Research the problem and impose a solution without argument

4. What is a positive effect of a cohesive group?
Select one.

A) Bringing heterogeneity to the process
B) Improving group productivity
C) Promoting value flexibility
D) Reducing group norm effect

5. What is true about the relationship between performance evaluation and motivation?
Select one.

A) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
B) Employees see a negative exponential relationship to the performance evaluation.
C) Employees must have confidence that the performance evaluation will measure their emotional state.
D) There is no relationship if the performance evaluation is tied to the employee's superordinate goals.

Solutions: