Principles of Management at Western Governors University(IAC1): Principles-of-Management Exam Premium File as PDF & Test Engine

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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A) Urban location
B) Strategic liaisons
C) Core capabilities
D) Competitive objectives

2. The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

A) Plan to reduce turnover through nonfinancial rewards
B) Reconcile employee supply and demand
C) Establish strategic goals for improvement of manufacturing performance
D) Implement employee conflict resolution system

3. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer

A) Avoidance
B) Superordinate goals
C) Communication
D) Authoritative command

4. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

A) Liaison concept
B) Strategic triangle
C) Strategic relationship
D) Tactical strategy

5. What is the last step in strategic planning? Choose 1 answer

A) SWOT analysis
B) Strategic control
C) Goal setting
D) Strategy formulation

Solutions: