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GCX-ARC PDF Practice Q&A's
- Printable GCX-ARC PDF Format
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- Total Questions: 62
- Updated on: Sep 10, 2026
- Price: $129.00 $69.98
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- Total Questions: 62
- Updated on: Sep 10, 2026
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In 2026, the GCX-ARC exam still has a reputation for tricky wording and broad coverage, and the Genesys Cloud CX: Architect Certification syllabus is no exception. Working through 62 practice questions at Fast2test helps you spot weak areas early instead of discovering them in the testing center.
Genesys GCX-ARC Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Architect Certification |
| Exam Number: | GCX-ARC |
| Passing Score: | 65% |
| Exam Price: | $580 USD |
| Exam Format: | Multiple Select, Scenario-Based Questions, Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 60 |
| Related Certifications: | Genesys Cloud CX Professional Certification (GCX-GCP) |
| Sample Questions: | Genesys GCX-ARC Sample Questions |
| Exam Way: | Online proctored exam through Kryterion Webassessor and authorized testing platforms. |
| Pre Condition: | No formal prerequisite. Practical experience with Genesys Cloud CX implementation, administration, and Architect flow development is strongly recommended. |
| Official Syllabus URL: | https://beyond.genesys.com/explore/certification/cloud |
Genesys GCX-ARC Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Routing and Queue Management | - Contact Routing
|
| Prompt and Audio Management | - Media Resources
|
| Introduction to Genesys Cloud Architect | - Genesys Cloud CX platform architecture
|
| Admin Interface | - Administration and Configuration
|
| Architect Flow Design | - Flow Development
|
| Reporting and Troubleshooting | - Monitoring and Optimization
|
| Data Actions and Integrations | - External Connectivity
|
| Speech Recognition and Natural Language Understanding | - Voice and Bot Features
|
GCX-ARC Exam FAQ: What Candidates Ask About Genesys Cloud CX: Architect Certification
The GCX-ARC exam, officially titled Genesys Cloud CX: Architect Certification, is the Genesys exam you pass to earn the Genesys Cloud CX certification, a credential at the Intermediate level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as Genesys Cloud CX Professional Certification (GCX-GCP).
The GCX-ARC exam includes 60 questions and gives you 120 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Fast2test desktop or online test engine is the most reliable way to build that rhythm before exam day.
The passing score for the GCX-ARC exam is 65%, and the official registration fee is $580 USD. Keep in mind that a failed attempt means paying $580 USD again in full to retake it, so book your slot only when your scores on Fast2test practice tests sit consistently above the passing line.
Genesys lists the following prerequisites or eligibility notes for the GCX-ARC exam: No formal prerequisite. Practical experience with Genesys Cloud CX implementation, administration, and Architect flow development is strongly recommended.. Requirements can change over time, so confirm the details on the official exam page at Genesys's official site before you register.
Yes. Fast2test offers a free PDF demo of the GCX-ARC material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding GCX-ARC exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The GCX-ARC exam blueprint is divided into 8 domains, starting with Prompt and Audio Management; Architect Flow Design; Data Actions and Integrations. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Genesys Cloud CX: Architect Certification Sample Questions:
When you delete a flow, it removes only the current version of the flow.
- A. False
- B. True
Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.
- A. False
- B. True
What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?
- A. No Entry Timeout
- B. Timeout
- C. Menu Selection Timeout
- D. Inter-Digit Timeout
How many ways are there to initiate a secure call flow?
- A. Three
- B. Two
- C. Four
- D. Five
You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)
- A. Use the data tables feature for advertising the product.
- B. Use an outbound campaign to promote the product.
- C. Use the prompt feature to play the product details every time customer dials your contact center.
- D. Use the directory feature for advertising the product.
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