Sales-Cloud-Consultant by Salesforce Actual Free Exam Questions And Answers

Question 1

A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?

A. Reference the revenue totals on the parent accounts in the Account Hierarchy view.

B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.

C. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.

Discussion 0

Correct Answer: C Vote an answer

Question 2

The admin at Universal Containers is attempting to retire a Product that is being replaced by a newer version, but they are receiving an error because the Product is associated to an Opportunity.
What should the consultant recommend to resolve the issue most efficiently?

A. Edit the Product record and uncheck the Active field.

B. Create a flow to delete the Product from the Price Book.

C. Archive the Product and each related Price Book entry.

Discussion 0

Correct Answer: B Vote an answer

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Question 3

A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning stage to ensure a successful implementation?

A. Identify which Salesforce features and functions to use.

B. Design a prototype of the suggested solution.

C. Define goals, metrics, project schedule, and sales processes.

Discussion 0

Correct Answer: C Vote an answer

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Question 4

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to 'Controlled by Parent'.
Which solution should the consultant recommend to share Contacts?

A. Change the Contact OWD to Private and create sharing rules to grant visibility.

B. Add the Sharing button to the page layout so sales reps can share Contacts.

C. Set up Account Teams with defaults for each sales rep.

Discussion 0

Correct Answer: C Vote an answer

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Question 5

When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?

A. Opt for custom development, weighing long-term scalability and maintenance against quick solutions.

B. Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.

C. Prioritize standard Salesforce features to manage costs while ensuring project success.

Discussion 0

Correct Answer: B Vote an answer

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Question 6

Cloud Kicks needs to set sales quotas for all sales reps.
Which solution should the consultant consider?

A. Assign quota values by profile.

B. Enable Forecast Quotas from Setup.

C. Use the Data Import Wizard.

Discussion 0

Correct Answer: B Vote an answer

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Question 7

The project at Universal Containers is almost finished and now it is time to test the changes and updates that have been made before go-live.
Partial and Full sandboxes are unavailable.
Where should the consultant recommend testing be conducted?

A. Create a new Developer sandbox and populate it with data.

B. Create test accounts and opportunities in a new Trailhead Playground org.

C. Create a new Developer Edition org and populate it with data.

Discussion 0

Correct Answer: A Vote an answer

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Question 8

Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time.
What should the consultant recommend to help make meetings more efficient while making real-time forecast updates?

A. Use in-line editing to update the forecast amount for records.

B. Modify multiple opportunities at one time in the Forecast page.

C. Tell reps to use the list view to move opportunities between stages.

Discussion 0

Correct Answer: A Vote an answer

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Question 9

Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

A. The user is a member of an Account Team with Read/Write access on Opportunities.

B. Sharing rules for Opportunities are set to a public group for managers.

C. Some opportunities associated with these accounts are owned by other users.

Discussion 0

Correct Answer: A Vote an answer

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