Salesforce Certified Sales Cloud Consultant - Sales-Con-201 Exam Practice Test
Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals. Which report should the consultant create to meet the requirement?
Correct Answer: B
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A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform. How should the consultant determine and validate their approach with end users?
Correct Answer: B
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Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time. What should the consultant recommend to meet the requirement?
Correct Answer: C
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Cloud Kicks wants leads to be automatically routed to the correct sales rep based on geographic territory as soon as they are created from the web-to-lead form. What should the consultant recommend?
Correct Answer: B
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Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year. Which aspect should a consultant consider for this migration?
Correct Answer: A
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The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view. What is a consideration when using the Kanban view?
Correct Answer: C
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Cloud Kicks wants to prevent duplicate Lead records from being created when reps manually enter new leads. What should the consultant recommend?
Correct Answer: A
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Cloud Kicks wants new Opportunities created from won Renewal deals automatically, without manual rep intervention. What should the consultant recommend?
Correct Answer: B
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Cloud Kicks wants existing sales reps to adopt the new Sales Cloud implementation quickly and reduce resistance to change. What should the consultant recommend as part of the rollout strategy?
Correct Answer: B
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Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?
Correct Answer: A
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The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?
Which organization-wide default should the consultant recommend?
Correct Answer: C
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Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?
Correct Answer: A
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What should the consultant take into consideration when activating Orders?
Correct Answer: B
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The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org. What should the consultant do to convert a Lead into a Person Account?
Correct Answer: A
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