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Our Salesforce Certified Strategy Designer Preparation Material provides you everything you will need to take a Salesforce Salesforce Strategy Designer Strategy-Designer examination. Details are researched and produced by Salesforce Certification Experts who are constantly using industry experience to produce precise, and logical.
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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Measurement and Iteration | - Iterative design improvement cycles - Defining success metrics and KPIs |
| Topic 2: Strategy Foundations | - Understanding business context and customer strategy - Role of a strategy designer in Salesforce ecosystem |
| Topic 3: Stakeholder Alignment and Communication | - Facilitating cross-functional collaboration - Communicating strategy and design outcomes |
| Topic 4: Ideation and Prototyping | - Rapid prototyping and validation approaches - Design thinking principles |
| Topic 5: Research and Insights | - Qualitative and quantitative research methods - Customer insights and data interpretation |
| Topic 6: Experience Design and Journey Mapping | - Customer journey mapping techniques - Service and experience blueprinting |
Salesforce Certified Strategy Designer Sample Questions:
What type of people should be brought in to participate in the brainstorming sessions of the Idea Generation phase?
- A. Optimists
- B. Both Pessimists and Realists
- C. Both Realists and Optimists
- D. Realists
- E. Pessimists
Correct Answer: C 🗳️
When is a Formula field calculated?
- A. In Real Time when a record is viewed
- B. When SF is initiated
- C. In Real time when a Record is refreshed
- D. Every 10 minutes
Correct Answer: A 🗳️
Which of the following is NOT a principle of Human centered Design?
- A. Viable
- B. Improvable
- C. Feasible
- D. Desirable
Correct Answer: B 🗳️
What can be used to build a community declaratively with components and/or templates?
- A. Lightning Community Builder
- B. My Community Toolkit
- C. Lightning App Builder
- D. Pardot
Correct Answer: A 🗳️
Can Salesforce Call Center be integrated with third party CTI systems?
- A. No
- B. Yes, through Open CTI
- C. Yes by default
Correct Answer: B 🗳️
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