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NEW QUESTION 12
Deming created the 85/15 theory that stated that:
i. 85 % of the problems are process or system related.
ii. 15 % of the problems are system related.
iii. 15% of the problems are traced back to individuals.
IV. Solving 15 % of the causes resolves 85 % of the problem.
- A. I and IV only.
- B. VI only.
- C. II and III only.
- D. I only.
Answer: C
NEW QUESTION 13
Which organization is closest to a functional organization?
- A. Weak matrix organization
- B. Balanced matrix organization
- C. Projectized organization
- D. Strong matrix organization
Answer: A
NEW QUESTION 14
A 60 years old woman was visiting her husband in the ICU when she slipped on a wet floor and fractured her arm. The responsibility in this situation lies upon:
- A. Risk manager.
- B. Housekeeping department.
- C. Policies and procedures of ICU.
- D. Quality manager.
Answer: C
NEW QUESTION 15
Nosocomial infection rates are a measure of:
- A. Service.
- B. Fiscal measures.
- C. Clinical aspects.
- D. Infrastructure.
Answer: C
NEW QUESTION 16
Which of the following is the main reason to use clinical path way in your organization?
- A. To increase patient satisfaction.
- B. To decrease LOS.
- C. To decrease cost of care.
- D. To increase clinical outcome.
Answer: D
NEW QUESTION 17
A manager that manages a group of related projects is called:
- A. A project manager.
- B. A program manager.
- C. A project expediter.
- D. A program coordinator.
Answer: B
NEW QUESTION 18
Surveys by JCAHO are considered:
- A. Internal surveys.
- B. License surveys.
- C. Corporate surveys.
- D. Accreditation surveys.
Answer: D
NEW QUESTION 19
The "neutral zone" method is used to:
- A. Prevent smoke from fires from spreading throughout a building.
- B. Prevent carriers of infection from entering isolation rooms.
- C. Prevent unauthorized personnel from entering restricted areas.
- D. Prevent sharps injuries.
Answer: D
NEW QUESTION 20
To generate multiple ideas in minimal time, which of the following quality tools should be used?
- A. Multivoting.
- B. Affinity Diagram.
- C. Brainstorming.
- D. Pareto chart.
Answer: C
NEW QUESTION 21
In a debate about the use of clean disposable gloves versus not using any gloves while giving subcutaneous injections, which of the following can mostly help the infection control physician make a decision?
- A. Risk assessment
- B. Cost benefit and availability of the gloves in the healthcare facility
- C. National guidelines
- D. The decision provided by the infection control committee
Answer: A
NEW QUESTION 22
In which industry did lean thinking originate?
- A. Automobile industry.
- B. Bank services
- C. Healthcare.
- D. Food industry.
Answer: A
NEW QUESTION 23
In the history of quality, the first person to think about systematic inquiry in the healthcare process due to variability in patient outcome was
- A. Edward Deming
- B. Shewart
- C. Nightingale
- D. Codman
Answer: C
NEW QUESTION 24
Cultural change is intimately related to
- A. Goals change
- B. Individual change
- C. Economic change
- D. Leader change
Answer: B
NEW QUESTION 25
All of the following about accreditation of hospitals is true except that
- A. It is periodic re-evaluation against standards
- B. It focuses on systems not on individuals
- C. It is a voluntary process
- D. It is surveyed by regulatory agency
Answer: D
NEW QUESTION 26
All of the following are true about root cause analysis, except:
- A. Root cause analysis is a Statistical tool that is used to measure success of an organization.
- B. Not all events require root cause analysis.
- C. It is usually conducted after sentinel events.
- D. It involves application of process analysis tools such as flow charts and fish bone diagrams.
Answer: A
NEW QUESTION 27
Regarding ethylene oxide sterilizer the following statement is incorrect
- A. Short operating cycle; 30 minutes
- B. Extremely toxic and explosive
- C. Sterilizes articles that can withstand temperatures of 50-60 °C.
- D. Long period of aeration is required before the equipment can be distributed
Answer: A
NEW QUESTION 28
Hemolytic transfusion reactions involving administration of blood or blood products, with major blood group incompatibilities is considered as:
- A. Near miss.
- B. Minor error.
- C. Sentinel event.
- D. Major error.
Answer: C
NEW QUESTION 29
In the endoscopy unit, the following remarks are on an audit check list. Which of the following is considered a non-conformity regarding reprocessing of endoscopes?
- A. Endoscopy personnel should wear personal protective equipment (including gloves, masks, eye protection, and fluid-resistant gowns or aprons)
- B. The disinfected endoscopes are stored wet because they may be damaged during drying
- C. Tap water is used for rinsing the endoscopes after high level disinfection
- D. Stored hanged in a specific cabinet
Answer: B
NEW QUESTION 30
All subjects in a population have an equal chance of being chosen in:
- A. Systematic sampling.
- B. Cluster sampling.
- C. Stratified random sampling.
- D. Simple random sampling.
Answer: D
NEW QUESTION 31
The combination between quality planning and improvement with relation to cost reduction called
- A. Juran trilogy
- B. Kano and Ishikawa triology
- C. Shewart triology
- D. Deming trilogy
Answer: A
NEW QUESTION 32
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