[Nov-2021] Latest CRT-251 Exam Dumps for Pass Guaranteed [Q33-Q56]

[Nov-2021] Latest CRT-251 Exam Dumps for Pass Guaranteed

Reliable Salesforce Sales Cloud Consultant CRT-251 Dumps PDF Nov 10, 2021 Recently Updated Questions

NEW QUESTION 33
Universal Containers has a private sharing model and wants the ability to share documents related to an opportunity, such as contracts and proposals, with the field sales team.
How can the documents be shard efficiently and securely?

A. The documents should be uploaded to Salesforce Files from the opportunity record.
B. The documents should be uploaded to a library that is shared with the field sales organization.
C. The documents should be uploaded to Salesforce Files and shared with the field sales organization.
D. The documents should be emailed to the sales team on the opportunity record.

Answer: C

NEW QUESTION 34
Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product's sales process.
Which two solutions should a consultant recommend to meet these requirements? (Choose two.)

A. Define sales processes to map to each opportunity record type.
B. Configure opportunity record types for each sales process.
C. Define the default opportunity teams for each opportunity record type.
D. Create sales stages that align with opportunity record types.

Answer: A,D

NEW QUESTION 35
A lead sharing rule has been defined so that leads owned by the record owner are shared with the public group called "Sales Team." Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?

A. The record owner will be the only person who is able to access the account, contact, and opportunity records.
B. The record owner, all members of the public group, and a group called "Sales team" will be able to access the three records.
C. The record owner and anyone above the record owner in the role hierarchy will be able to access the three records.
D. The record owner, all members of the public group, and a group called "Sales team", and anyone above any group member in the role hierarchy will be able to access the three records.

Answer: C

NEW QUESTION 36
Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins. Which two measures of sales user adoption should be considered? (Choose two.)

A. Completeness of records entered into the new system
B. Number of reports exported to Excel for analysis
C. Number of neglected opportunities over time by role
D. Overall effectiveness of mass email campaigns

Answer: A,C

NEW QUESTION 37
Which two object records can be synced with Lightning Sync?

A. Opportunities
B. Calendar Events
C. Accounts
D. Contacts

Answer: B,D

Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?
id=productivity_sync_exchange_admin_overview.htm&type=0

NEW QUESTION 38
Universal Containers has its sales representatives enter a new lead whenever they are prospecting a new customer. After qualifying the new lead, a new opportunity must be created to track the deal.
Which three actions should a consultant recommend to enforce data quality and accuracy? (Choose three.)

A. Enable the lead conversion permission.
B. Enable validation rules on the opportunity.
C. Enable validation rules on the lead.
D. Map custom lead fields to corresponding custom opportunity fields.
E. Create an Apex trigger to perform data quality checks.

Answer: A,C,D

NEW QUESTION 39
What is the recommended approach to relate a Person Account to another Account?

A. Add the Person Account to the Account Team.
B. Add the Person Account to the Partners Related List.
C. Add the Person Account to the Account owner's default team.
D. Add the Person Account to the Contact Roles.

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION 40
The VP of Sales at Universal Containers requested that "Verbal Agreement" is added as a new opportunity stage. The administrator added this new picklist value to the stage field, but found that the new value was not available to users.
What should the administrator do?

A. Ensure the limit of 10 stage values was not exceeded.
B. Ensure the new value was marked as active.
C. Add the new value to the appropriate record type.
D. Add the new value to the appropriate sales process.

Answer: D

NEW QUESTION 41
The marketing department at Universal Containers is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its communication materials can be migrated as well. What should a consultant recommend to migrate the marketing department's email templates?

A. Enable Email to Salesforce before sending email templates to Salesforce.
B. Create an email template change set or use the Lighting Platform.
C. Enable Email-to-Close and use the Import Wizard.
D. Manually recreate the email and mail merge templates in Salesforce.

Answer: D

NEW QUESTION 42
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?

A. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
B. Configure a separate leas record type and page layout for the Partner Community.
C. Create a customized site where partners can self-register and access their leads.
D. Add the leads tab to the Partner Community and configure partner profiles to access leads.

Answer: D

NEW QUESTION 43
A system administrator at Universal Containers needs to transfer records from one user to another.
Which two objects can be transferred using the mass transfer tool? (Choose two.)

A. Leads
B. Campaigns
C. Quotas
D. Accounts

Answer: A,D

Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=admin_transfer.htm&type=5

NEW QUESTION 44
Universal Containers has enables Advanced Currency Management.
How is the converted amount data reported on a report that spans time periods when the exchange rate was different?

A. Converted amounts are based on exchange rates that use the oldest entry.
B. Converted amounts are based on the historical exchange rate associated with the close date.
C. Converted amounts are based on exchange rates that use the current entry.
D. Converted amounts are based on the exchange rates entered in the opportunity.

Answer: B

NEW QUESTION 45
Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?

A. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
B. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
C. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
D. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.

Answer: D

NEW QUESTION 46
The Universal Containers credit department uses a third-party application for credit ratings. Credit department managers need to launch an external web-based credit application from a customer's account record in Salesforce. The application uses a credit ID on the account object. What should a consultant recommend to meet this requirement?

A. Create a workflow rule to launch the product fulfillment application and pass the credit ID.
B. Create a custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID.
C. Create a formula field that uses the hyperlink function to launch the credit application and pass the credit ID.
D. Create a custom button that calls an Apex trigger to launch the credit application and pass the credit ID.

Answer: C

NEW QUESTION 47
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?

A. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
B. Configure a separate leas record type and page layout for the Partner Community.
C. Create a customized site where partners can self-register and access their leads.
D. Add the leads tab to the Partner Community and configure partner profiles to access leads.

Answer: D

Explanation:
Explanation/Reference:

NEW QUESTION 48
To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re-assigned to the Tier 3 queue.
What feature meets this requirement?

A. Case Escalation Rule
B. Auto Response Rule
C. Case Comments
D. Case Assignment Rule

Answer: A

Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=rules_escalation_create.htm&type=5

NEW QUESTION 49
Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection.
Which mobile solution is appropriate for the Universal Containers' sales team?

A. Custom hybrid App
B. Salesforce Touch App
C. Salesforce Mobile app
D. SalesforceA App

Answer: C

NEW QUESTION 50
What are two capabilities of Data Loader? Choose two answers.

A. Ability to run one-time or scheduled data loads
B. Ability to export field history data
C. Ability to prevent importing duplicate records.
D. Ability to extract organization and configuration data.

Answer: A,B

NEW QUESTION 51
Universal Containers has a customer base that includes both individual consumers and businesses. The company has implemented Person Accounts in Salesforce and has a custom object for "Policies" that needs to relate to both Person Accounts and business accounts.
What is the minimum configuration on the policy custom object needed to meet this requirement?

A. Create a master-detail contact relationship.
B. Create a custom contact lookup field.
C. Create a contact lookup field and an account lookup field.
D. Create a master-detail account relationship.

Answer: D

NEW QUESTION 52
What will happen when a user attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range?

A. The user will be able to log in without activating the computer.
B. The user will be able to log in after answering a security question.
C. The user will be able to log in after the computer is activated.
D. The user will not be able to log in at all.

Answer: C

NEW QUESTION 53
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

A. Create a new product and add it to the price book with the product manager as an owner.
B. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
C. Create a trigger to set the product manager as owner for opportunities on the new product.
D. Create a trigger to add the product management team to the sales team of relevant opportunities.

Answer: B

NEW QUESTION 54
Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities.
How should Salesforce be configured to give resellers the correct level of access to reports?

A. Create the appropriate list views and report folders in the Partner Communities for all partner users.
B. Create a new tab in the Partner Communities to display the appropriate list views and report folders.
C. Create the appropriate list views and report folders, and share with all partner users.
D. Create a Chatter group that allows partners to post links to appropriate list views and reports.

Answer: C

NEW QUESTION 55
Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? Choose two answers.

A. Create a Chatter group to share product information with the sales team, product managers, and customers.
B. Use Process Builder to create a chatter post.
C. Use an assignment to notify product managers when opportunities are updated.
D. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.

Answer: A,B

NEW QUESTION 56
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